Sr. IT Manager

Description

Our client is seeking a strategic and visionary Senior Information Technology Manager to lead and oversee the organization's IT infrastructure, systems, support services, and cybersecurity across all business units, including international operations. This hands-on leadership role ensures technology solutions are scalable, secure, and aligned with broader business objectives. You'll partner closely with senior leadership to define and deliver a technical roadmap that supports business growth and risk mitigation.

Key Responsibilities:

Strategic Planning & Technology Management (35%)

• Collaborate with senior leadership to develop and execute IT strategies that drive innovation and support long-term business goals, organizational objectives, and risk management.
• Manage enterprise-wide systems, networks, and applications, ensuring high availability, reliability, and performance. Provide after-hours support as needed.
• Proactively implement controls to address evolving cybersecurity threats and ensure compliance with relevant standards. Safeguard data integrity and protect company assets.
• Work cross-functionally to identify and deliver technology-driven process improvements, monitor industry trends, and recommend relevant solutions.

Team & Relationship Development (35%)

• Lead, mentor, and support the IT team-including infrastructure, support, and systems administration-while promoting a collaborative and customer-focused culture.
• Foster an environment that prioritizes professional growth and encourages a SMART, healthy workplace.
• Provide direct oversight of global IT operations, ensuring alignment with overall standards and strategies.
• Maintain strong relationships with international partners and ensure consistency in IT governance.
• Manage vendor relationships, contracts, and service-level agreements.

Budgeting, Policy, & Compliance (30%)

• Optimize IT budgets, forecasts, and resource allocation to maximize efficiency and scalability. Ensure on-time, on-budget project delivery.
• Establish and enforce IT policies, procedures, and best practices organization-wide.
• Lead internal and external IT audits, maintain audit readiness, and oversee documentation and remediation for regulatory and industry compliance (e.g., SOX, data privacy requirements).

Requirements

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related discipline.
• 7+ years of IT management experience.
• Demonstrated expertise in enterprise IT infrastructure, cloud services, and cybersecurity.
• Experience working with cross-cultural teams (particularly international operations) is a plus.
• Familiarity with hybrid cloud environments (such as Azure) and business applications like ERP, CRM, O365, and data analytics tools (e.g., Netsuite, Salesforce).

Key Skills and Core Competencies:

• Strong project, change management, and process improvement skills.
• Exceptional communication skills across verbal, written, and presentation mediums.
• Ability to translate complex technical concepts for business audiences.
• Strategic and tactical thinker, able to articulate a vision and inspire teams.
• Decisive, resilient, and committed to continuous learning.

Supervisory Responsibilities:

• Lead experienced IT and systems professionals, demonstrating leadership across the organization.

Additional Details:

• Up to 10% travel required, domestically and internationally.

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