Overview
Skills
Job Details
Systems Administrator
Location -Plano, TX
Schedule: Hybrid - Mon -Thurs in Plano office, Fri remote Full-time / W2 - with Infinite Computer Solutions
Top 3 skills:
Advanced knowledge of requirements and practices for effective timekeeping management
Ability to work independently and manage one s time efficiently
Summary:
The main function of a systems administrator is to install, configure, and support an organization's local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. A typical systems administrator is responsible for monitoring network to ensure network availability to all system users and perform necessary maintenance to support network availability.
Job Responsibilities:
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Configure, monitor and maintain email applications or virus protection software.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Skills:
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
Ability to work independently and manage one's time.
Basic mentoring skills necessary to provide support and constructive performance feedback.
Ability to identify, interpret and evaluate system and network requirements.
Knowledge of computer hardware and software as it related to LAN/WAN.
Education/Experience:
Associate's degree in computer related field required. Bachelor's degree in computer science preferred.
5-7 years experience required.
Responsibilities Include:
Tier 2 support and ticket management for UKG Pro WFM (Dimensions) Time & Attendance System and payroll related questions and issues.
Monitoring integrations between our primary HCM system of record (Workday), and our timekeeping system.
Consult with subsidiaries regarding timekeeping needs, then implement and test system configurations to address.
Manage regular system upgrades and firmware upgrades for time clocks
Diagnose, troubleshoot, and resolve software and hardware problems
Participate in and contribute to project planning and activity for HR systems, including managing small projects independently.
Meet with management, subsidiaries, vendors, and others as needed to discuss and resolve problems.
Experience:
Time & Attendance/Timekeeping systems implementation experience required (configurations, enhancements, system management)
UKG Pro WFM (Dimensions) timekeeping system experience preferred
UKG Workforce Central timekeeping system experience preferred