Sr. Product Researcher - U.S. Citizen - This role sits within Optum Serves Technology Product organization

Overview

Remote
$80,000 - $105,000
Full Time

Skills

Research
UX
Strategy
Leadership
Collaboration
Insights
Innovation
Mentorship
Analytics
Storytelling

Job Details

Job Title: Sr. Product Researcher
Location: Remote / Telecommute
Classification (HR only): Exempt Non-Exempt
Reports To (Title): COO Widescope Consulting and Contracting

JOB SUMMARY

We are looking for a Senior Product Researcher who will drive high-impact research initiatives that define product strategy and elevate the user experience. You’ll guide and mentor junior researchers, collaborate closely with cross-functional teams, and champion the integration of user insights across every stage of the product lifecycle.

This role demands strength in research design, stakeholder collaboration, and narrative storytelling. Your work will shape product direction by transforming data into meaningful insights that inspire innovation and deliver exceptional user outcomes.

Role Capabilities:

  • Lead end-to-end research projects, from planning to synthesis and presentation.
  • Design and execute complex studies using mixed methods.
  • Mentor junior researchers and promote research best practices.
  • Collaborate with product, design, and analytics teams to align research with business goals.
  • Present findings to senior leadership and advocate for user-centered design.
  • Develop research frameworks, templates, and standards.
  • Stay informed on industry trends and emerging research methodologies.
  • Contribute to strategic planning and roadmap development.

JOB QUALIFICATIONS

Required:

  • HS Diploma or GED
  • 5+ years of experience in UX or product research
  • Proficiency in qualitative and quantitative research methods
  • Experience with research tools and platforms
  • Strong leadership and communication skills
  • U.S. CitizenshipPreferred:

Preferred:

  • Bachelor’s degree in a related field
  • Experience in healthcare or government sectors
  • Certified UX Researcher or similar certification
  • Experience with service design or systems thinking
  • Proven ability to influence product strategy through research
  • 1+ years of experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency.
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About Widescope Consulting and Contracting Services