Infoblox Administrator

CDW is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers across the globe. CDW Government is looking for a Network Engineer with a working knowledge of Infoblox DNS Support to support a client on Capital Hill in Washington, DC.

Primary Duties and Responsibilities:

Device management support to include upgrades, advanced troubleshooting, configuration management (CM), Level 2 operational support and network engineering for the campus and wide area networks to include 10Gig, gigabit, and 10/100/1000 Ethernet and L2/L3 switches, access servers, wireless, broadband, DSL, and VPN wide area connections.

Provide Operations and Maintenance (O&M) support during a daytime shift M-F during the hours of 6:00am to 10:00pm. Exact shift hours to be agree to with customer. Weekend, holiday and/or after-hours support will also be required for maintenance and upgrades as necessary.

Operations responsibilities include:

• Obtaining quotes for network equipment.
• Inventory of equipment.
• Coordinating new service (circuits).
• Coordinating change service (i.e., moving T1 service from one location to another, working with vendors to disco old circuits and provision new).
• Coordinating with service providers on provisioning and orders.
• Configuring network devices including remote management and security.
• Developing configuration procedures and guidelines.
• Upgrading network device hardware and operating system code.
• Testing network devices before deployment.
• Assisting engineering staff with design and testing for new products and services.
• Installing network devices (new equipment and replacing failed devices and components).
• Installing, testing, labeling, and certifying Cat5/E, Cat6, Singlemode, and Multimode fiber cables and patch cables. (House will supply cable testing equipment.)
• Labeling and boxing network devices for shipment.
• Shipping network devices.
• Coordinating with service providers and District office on-site personnel to install circuits and equipment and verify that both are operational.
• Providing performance monitoring.
• Providing customer liaison.
• Documentation (provisioning, network addressing, circuit IDs and DLCIs, circuit speed, inventory, network diagrams, configuration checklists, change management, trouble tickets, weekly reports, etc.).

Basic Qualifications:

• Advanced troubleshooting of complex data networks.
• Configuring and supporting fail-over and redundancy.
• Infoblox DNS Support
• Implementing best practices and applicable information security/information assurance policies and principles in the delivery of network services.
• Provisioning wide area circuits, coordinating with service providers and local telcos to order and install local loop and service, troubleshooting wide area service, resolving equipment configuration and network or circuit problems, and monitoring network, circuit faults and performance.
• Engineering design and implementation for data services.
• Providing customer service.

Contractor personnel filling this position will be required to:

• Work across teams and functional areas.
• Train and/or transfer knowledge.
• Contractor must train House staff on new technologies and services prior to deployment.
• Communicate effectively both orally and in writing.
• Listen to customer concerns, be responsive to individual customer needs, and work with customers to answer their service questions.

Preferred Qualifications:

• Solid knowledge of and experience with network management systems (NMS).
• Cisco CCNP Strong interpersonal, written, and oral communication skills.
• 4+ years configuring and implementing Cisco routers and switches (the House currently uses 2811, 2900, ASR1002/4, 7200, 6500 series routers, 1721 and 1841 VPN hardware clients, and ASA VPN concentrators, and Catalyst 2960, 4000, and 6500 series switches), Cisco IOS and Catalyst OS, routing protocols EIGRP, OSPF, BGP, and TCP/IP, IEEE 802.x Ethernet, and IPSec.
• Solid knowledge of and experience with network management systems (NMS)Experience working in a team-oriented, collaborative environment.
  
  The above primary duties, responsibilities, and position requirements are not all inclusive.