Payment Product Coordinator

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Payment Product Coordinator in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 6 Months

Required Skills & Experience

• 5+ years business project management experience specifically focused on projects involving wire payments.
• Hands on project manager with the ability to independently manage/lead product-related project deliverables and meet delivery deadlines.
• Proactive, independent self-starter, who can work in collaboration with the product and cross functional teams and partners.
• Knowledge of JIRA / Confluence application for Agile development
• Background in documenting and refining user stories and process flows
• Excellent written and oral communication skills with the ability to clearly communicate ideas to diverse business and technical audiences.
• Proficiency with MS Office software products including MS Project, Power Point, Word, Excel, Visio, SharePoint
• Experience navigating heavily matrixed organizations, including multiple business lines.
• Banking experience, prior Wells Fargo experience a plus
• Strong wholesale treasury management background and experience
• Experience with international products and/or payment systems.

What You Will Be Doing

• Responsible for coordinating product deliverables across cross-functional project teams (Product, Technology, Operations, and other key business partners) and managing product-related activities in a project life cycle (e.g., initiation, Agile user story development, market readiness and delivery), with a strong focus on project management and business requirements development for customer-facing products and services.
• Interact with product leads and key global business partners to execute strategic plans and objectives.
• Coordinate across a broadly dispersed global team.
• Coordinate work specific to upcoming customer migration activities.
• Participate as Intake coordinator to support incoming issue/request tickets from lines of business. Categorize and report on ticket volumes based on issue type. Assist in dispositioning and resolving tickets within established SLA.
• Prepare, execute, and maintain product project plan, coordinating with other stakeholders and partners as needed to align key project tasks dependencies.
• Track and report status of project tasks, deliverables, and milestones.
• Schedule and lead project meetings as needed, publishing agendas, notes and minutes.