Overview
On Site
USD 60.00 - 80.00 per hour
Full Time
Skills
Machine Learning (ML)
User Stories
JIRA
Scrum
Mapping
Use Cases
MIRO
Workflow
Confluence
Stakeholder Management
Leadership
Management
Accountability
Business Analysis
Program Management
Requirements Elicitation
Documentation
Artificial Intelligence
Clarity
Organized
FOCUS
Decision-making
Communication
Collaboration
Taxes
Life Insurance
Business Transformation
Law
Job Details
******************* W2 and Sub Vendor Role *********************************
Description
Seeking a highly motivated and versatile contractor who can function as both a Product Manager/Business Analyst and a Program Manager to support key AI initiatives. This individual will work across IT, business teams, and vendor partners to drive clarity, execution, and alignment. The ideal candidate is organized, super-collaborative, driving, strong sense of urgency proactive, and thrives in cross-functional environments.
Skills
Requirements gathering, Business requirements, User stories, Analysis, Jira, Scrum, Sierra, Figma Flows, Data, Business analysis, Machine learning, Artificial intelligence, Artificial intelligence software
Top Skills Details
Requirements gathering, Business requirements, User stories, Analysis, Jira,Scrum, Sierra, Figma Flows, Data,Business analysis
Additional Skills & Qualifications
1. Business Analysis & Journey Mapping (70%)
- Lead the discovery and documentation of business and technical requirements for AI-driven use cases.
- Build and maintain journey maps (current and future state) using Figma or Miro to reflect customer and agent experiences.
- Document intent maps and interaction flows that support conversational AI tools (e.g., virtual agents, automated workflows).
- Keep Confluence pages and other documentation up-to-date with the latest requirements, decisions, and supporting materials.
- Translate business needs into structured inputs for IT and vendor teams, ensuring accuracy and alignment.
2. Program & Stakeholder Management (30%)
- Drive strong, focused meetings-setting clear agendas, documenting decisions, and holding stakeholders accountable to next steps and timelines.
- Track key dates, milestones, and deliverables across multiple workstreams using project tools.
- Communicate program status, risks, and dependencies effectively to internal teams, leadership, and vendor partners.
- Facilitate cross-functional collaboration across IT, business units, and external vendors to keep work moving forward.
- Proactively identify blockers, manage risks, and ensure accountability to deadlines.
-- 7-10+ years of experience in Business Analysis, Program Management, or related hybrid roles.
-- Experience gathering requirements and developing artifacts such as journey maps, intent flows, and process documentation.
-- Familiarity with conversational AI platforms, intent design, or virtual agent frameworks is a strong plus.
-Strong meeting facilitator - leads with clarity, follows up on action items, and drives alignment.
Highly organized and deadline-driven, with a focus on tracking milestones and deliverables.
Data-driven decision making
Excellent verbal and written communication skills - able to convey complex information clearly to technical and non-technical audiences.
Skilled in coordinating work across multiple stakeholders
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $60.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 9, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description
Seeking a highly motivated and versatile contractor who can function as both a Product Manager/Business Analyst and a Program Manager to support key AI initiatives. This individual will work across IT, business teams, and vendor partners to drive clarity, execution, and alignment. The ideal candidate is organized, super-collaborative, driving, strong sense of urgency proactive, and thrives in cross-functional environments.
Skills
Requirements gathering, Business requirements, User stories, Analysis, Jira, Scrum, Sierra, Figma Flows, Data, Business analysis, Machine learning, Artificial intelligence, Artificial intelligence software
Top Skills Details
Requirements gathering, Business requirements, User stories, Analysis, Jira,Scrum, Sierra, Figma Flows, Data,Business analysis
Additional Skills & Qualifications
1. Business Analysis & Journey Mapping (70%)
- Lead the discovery and documentation of business and technical requirements for AI-driven use cases.
- Build and maintain journey maps (current and future state) using Figma or Miro to reflect customer and agent experiences.
- Document intent maps and interaction flows that support conversational AI tools (e.g., virtual agents, automated workflows).
- Keep Confluence pages and other documentation up-to-date with the latest requirements, decisions, and supporting materials.
- Translate business needs into structured inputs for IT and vendor teams, ensuring accuracy and alignment.
2. Program & Stakeholder Management (30%)
- Drive strong, focused meetings-setting clear agendas, documenting decisions, and holding stakeholders accountable to next steps and timelines.
- Track key dates, milestones, and deliverables across multiple workstreams using project tools.
- Communicate program status, risks, and dependencies effectively to internal teams, leadership, and vendor partners.
- Facilitate cross-functional collaboration across IT, business units, and external vendors to keep work moving forward.
- Proactively identify blockers, manage risks, and ensure accountability to deadlines.
-- 7-10+ years of experience in Business Analysis, Program Management, or related hybrid roles.
-- Experience gathering requirements and developing artifacts such as journey maps, intent flows, and process documentation.
-- Familiarity with conversational AI platforms, intent design, or virtual agent frameworks is a strong plus.
-Strong meeting facilitator - leads with clarity, follows up on action items, and drives alignment.
Highly organized and deadline-driven, with a focus on tracking milestones and deliverables.
Data-driven decision making
Excellent verbal and written communication skills - able to convey complex information clearly to technical and non-technical audiences.
Skilled in coordinating work across multiple stakeholders
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $60.00 - $80.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 9, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.