Overview
On Site
70k - 80k
Full Time
Skills
Application Support
Educational Technology
FOCUS
Conflict Resolution
Problem Solving
Leadership
Management
Communication
Help Desk
Information Systems
Google Admin
Technical Support
Documentation
Collaboration
End-user Training
Insurance
Training
SAP BASIS
Job Details
We're working with a well-regarded school in the Greater Philadelphia area that's looking to bring on a full-time Application Support Analyst. This role will support a range of edtech systems including i-Ready, eSchool, and Google Chromebooks, with a focus on keeping the district's tech ecosystem running smoothly for both staff and students. This is an on-site position working directly with educators and administrative teams.
You'll be the go-to person for critical student systems that directly impact learning and instruction. This is the perfect opportunity for someone who enjoys problem-solving, training users, and improving how technology supports education. You'll have the chance to grow into a leadership or systems admin role down the line, while helping build better processes and tech engagement in the classroom.
Required Skills & Experience
You will receive the following benefits:
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
You'll be the go-to person for critical student systems that directly impact learning and instruction. This is the perfect opportunity for someone who enjoys problem-solving, training users, and improving how technology supports education. You'll have the chance to grow into a leadership or systems admin role down the line, while helping build better processes and tech engagement in the classroom.
Required Skills & Experience
- 2+ years of experience supporting educational software platforms
- Experience with i-Ready and eSchoolPlus
- Strong working knowledge of Chromebook management via Google Admin Console
- Excellent communication skills for supporting teachers and school staff
- Background in K-12 education or school IT departments
- Familiarity with Help Desk ticketing systems
- Experience with student information systems (SIS) beyond eSchool
- 50% Chromebook Support / Google Admin
- 30% i-Ready and eSchoolPlus support
- 20% User training and ticket resolution
- 70% Hands On Tech Support
- 10% Documentation / SOPs
- 20% Team Collaboration and End-User Training
You will receive the following benefits:
- Medical, Dental, and Vision Insurance
- Paid Time Off / Sick Days
- Ongoing training and certifications
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
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