Overview
On Site
$18 - $23
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
EXCEL
data analytics
Tech Support; Customer Service
Job Details
Hansen Talent Group is seeking a Data Entry Technician eager to grow and develop within a high enterprise team. This position is 100% onsite.
The Data Entry Technician will be responsible for managing the input and output of data to support IT process and operations as well as to be used in process improvement projects.
Duties:
- Review incoming tickets, analyze request and confirm customer hardware/software deployment needs.
- Transfer data from ticket request into Excel, merging data sources to create concise documentation.
- Organize work orders to ensure successful and optimized workflow.
- Identify potential issues in workflows and use create problem solving skills to identify possible solutions.
- Provide technical support as needed.
Qualifications:
- Associate Degree in Computer Science or similar field
- Hands-on data entry experience
- Strong customer service experience