Overview
Skills
Job Details
Immediate need for a talented Client Account Support Associate Analyst. This is a 06+months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-78503
Pay Range: $20.10 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Act as point person for sales for Client and /or Broker commission questions
- Ability to build relationships with sales and commission partners
- Interact with other departments regarding the payment of commissions
- Respond to inquiries from business partners and/or external producers in accordance with defined metrics in a clear, customer focused and professional manner.
- Proactively follow-up with Broker on any missing, incomplete information
- Identify and own the required paperwork for installation of new business and renewals while ensuring accuracy and completeness
- Monitor the sales timeline to ensure adherence
- Audit compensation payments (commissions) including performing audits
- Research and resolve compensation issues
- Maintain OneNote entries to resolve discrepancies
- Develop detailed knowledge of commission schedules
- Act as a resource to Manager and other team members on special projects
- Provide out-of-office support as needed
- Support departmental projects and improvement initiatives
- Understands and manages various systems across the multiple business segments
- Meet and exceed timing and quality standards.
- Consistently demonstrate strong planning, organization and time management skills
- Participate in training on new systems, programs and processes and identify possible training needs
- Establish solid rapport with internal matrix partners and external producers
- Identify procedural problems; formulate and recommend well thought out suggestions for improvement
- Maintain professionalism under pressure
- Ensure a flexible approach to shifting priorities; changes in technology, responsibilities, processes and organizational structure.
- Be open to feedback about general performance or specific events
- Ability to prioritize and pivot according to team needs
Key Requirements and Technology Experience:
- Key Skills; Audit compensation payments (commissions) including performing audits
- Research and resolve compensation issues
- Ability to build relationships with sales and commission partners
- Interact with other departments regarding the payment of commissions
- Excellent PC Skills
- Previous experience working in a remote environment
- High School Diploma
- Excellent attention to detail
- Time Management
- Candidates must have a quiet and private working environment.
- Candidates must have a reliable, high-speed internet connection.
- Candidates cannot have any pre-planned time off during the 4th Quarter of 2025. Signficant time off will not be approved
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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