Quality Delivery Lead || Clearwater, FL || (NO C2C)

Hi,

Hope you are doing well,

This side Shiva from ShiftCode Analytics, this email is regarding a job opportunity with one of my client, please go through the below job description and do respond in you want to learn more about the opportunity.

Role: Quality Delivery Lead.

Location: Clearwater, FL.

Duration: Long-Term Contract. (w2 or 1099)

Key Responsibilities

• Lead, manage day-to-day work, and mentor a team of quality assurance professionals with a focus on PEO-related projects.
• Oversee the quality assurance process and maintain common standards across various PEO functions, including client onboarding, new hire administration, payroll processing, benefits management, and integrations between front-end and back-end applications.
• Collaborate with Quality Delivery Automation Test Lead, Development, Product, and operations teams to ensure all PEO-related deliverables are integrated seamlessly into the end-to-end process, meeting stated business and regulatory requirements.
• Develop and implement QA strategies and frameworks specifically tailored to PEO services and their associated workflows.
• Ensure testing of increments within sprints and as a packaged release meet both client requirements and highest quality delivery standards across projects.
• Oversee test cycles and associated artifacts to guarantee accuracy and compliance with Quality standards.
• Lead teams in conducting extensive testing for existing and new systems, including Production Smoke tests to routinely ensure that all features function flawlessly across environments.
• Manage integrations testing of front-end and back-end systems, ensuring data flows seamlessly between applications and user interfaces without errors or inconsistencies.
• Perform functional validations including delta, system-level, and Business Driven regression testing (BDT) to ensure requirements continue to align with business goals and meet internal and external client expectations.
• Identify and mitigate quality risks related to PEO workflows and systems, including timely escalation to key stakeholders when issues arise.
• Ensure that all PEO project deliverables meet the same level of highest quality standards, with an emphasis on both technical and business needs.
• Participate in release planning and execution, providing go/no-go recommendations based on testing outcomes.
• Continuously improve quality assurance practices by reviewing past projects and implementing lessons learned into new initiatives.
• Report on quality metrics, progress, and potential improvements to senior management, providing visibility into QA activities and project health.
• Champion a culture of quality across all teams involved in PEO processes, with a focus on moving quality to the left in SDLC processes ensuring that quality is embedded into all project stages.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field (or equivalent experience).
• Proven experience with five plus years as a Quality Assurance Lead or similar role. A previous focus within PEO applications is highly desired.
• Strong understanding of PEO processes, front-to-back-end system integrations.
• Experience in leading and mentoring teams focused on system quality assurance, working with cross-functional teams to ensure the highest quality standards.
• Knowledge of regulatory compliance (e.g., tax regulations, FLSA, ACA) is a plus.
• Proficiency in test automation, performance testing, and integration testing for complex systems.
• Understanding of API testing, data validation, and workflow automation.
• Familiarity with Agile or Scrum methodologies and experience working in Agile environments.
• Excellent communication skills, with the ability to articulate complex quality issues to stakeholders at all levels.
• Strong analytical skills and experience in performing root cause analysis and driving corrective actions for complex quality issues.
• Relevant certifications (e.g., ISTQB, Six Sigma) are a plus.

Preferred Skills:

• Experience with HRIS systems (Human Resource Information Systems) with focus on end-to-end HR support, including payroll, benefits, compliance, and risk management.
• Knowledge of cloud-based platforms and experience with DevOps, CI/CD processes.
• Familiarity with front-end and back-end systems (e.g., databases, APIs).
• Understanding data security and privacy standards applicable to client data in the PEO industry.

Please share you updated resume and the below mentioned details if you are interested in the opportunity:

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Shiva Srivastava

Senior Technical Recruiter

ShiftCode Analytics Inc.,

5118 Sylvester loop Tampa,

Florida 33610

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