Process Engineer - Process Improvement - Jr or Mid Level

Experience Level: 2 4 years
Key Responsibilities

• Analyze processes for inefficiencies, bottlenecks, or redundancies and suggest opportunities for improvement or automation.
• Support efforts to redesign and streamline workflows by gathering input from stakeholders and mapping out future-state processes.
• Use tools like Draw.io, Lucidchart, or Visio to create clear and standardized visual process flows.
• Write and update Standard Operating Procedures (SOPs) and Methods of Procedure (MOPs) in Google Docs.
• Develop process flows to support the rollout of new systems, tools, or automation efforts.
• Contribute to cross-functional improvement initiatives involving teams such as:
• Supply Chain
• Material & Asset Management
• Property & Lease Administration
• Utility and Vendor Management
• Construction Operations

Top 5 Technical Skills

• Hands-on experience using Diagrams.net (Draw.io) or similar tools for process documentation.
• Strong writing skills to produce clear, step-by-step technical procedures and process documentation.
• Working knowledge of Google Workspace (Docs, Sheets, Slides).
• Basic understanding of process improvement concepts (e.g., Lean, Six Sigma, root cause analysis).

Top 3 Soft Skills

• Comfortable engaging with team members to ask questions, clarify steps, and identify areas for improvement.
• Proactive in bringing forward ideas that could reduce manual work or increase efficiency.
• Self-motivated and organized with the ability to plan work around key milestones and deadlines.

Nice to Have

• Exposure to Lean Six Sigma tools or process improvement frameworks.
• Familiarity with telecom, wireless engineering, or network operations environments.