Sourcing Application Support

Job Title: Sourcing Application Support



Experience: 6 years



Location: Chicago, IL



Duration: 12 Months Contract



Job Description:



The Sourcing Applications Specialist is responsible for supporting the Corporate Business applications owned by the GTS Corporate Applications team. This position serves as a Subject Matter Expert (SME) resource of applications for Sourcing, Shared Services, and Travel & Expense processes for the Global Systems Implementation project. The Sourcing Applications Specialist ensures appropriate controls are in place and integrates data for decision makers and business owners to support IT, Compliance, project, and vendor management activities. The Application Specialist also provides administrative and project support to the team.



Responsibilities:



Sourcing Applications Specialist responsibilities include:





Serve as a Sourcing, Travel, and Expense applications subject matter expert associated with functionality, content, processes, and procedures.

Primary focus is to implement and integrate business and system enhancements for the Global Systems Implementation project initially for LatAm and UK/EMEA countries.

Assist with the design and implementation of operational and system enhancements to ensure production capabilities are both effective and efficient.

Review and maintain relationships with stakeholders and technology staff, including offshore personnel, to ensure that communication is open and ongoing.

Develop and maintain relationship with project stakeholders and project management teams to keep initiatives moving forward smoothly and in accordance with project plans.

Define project scope, project strategy, deliverable priorities, and recommend alternative solutions.

Ensure all detailed requirements, analyze business needs, and validate solutions with the internal partners.

Coordinate project activities, prepare agendas, document meeting outcomes, and collaborate with team members.

Establish, document, and maintain project and knowledge management processes and tools.

Ensure applications are compliant with Gallagher's IT Policy. Build plans to enforce compliance with IT policy and standard user management processes.

Evaluate SOC reports to ensure vendor and application compliance and surface risks.





Skills Required:





Minimum of 5 years of experience working with Tax, Sourcing, Shared Services, Travel, Expense, or Real Estate applications.

Application configuration, design, and interface experience.

Experience working with third-party vendors to implement SaaS solutions.

Working "hands-on" knowledge of Software Development Life Cycle and project management methodologies.

Financial & Business acumen (working knowledge) and awareness of management and analysis processes, including but not limited to Procurement, Accounts Payable, Travel & Expense.

Strong PC skills, including experience using MS Office Products, especially Excel and Project.

Excellent organization skills, and verbal and written communication skills.

Fluent in Spanish.





Desired:





Bachelor's degree in business, Information Technology, Engineering, or related field.

Minimum 5 years of technology project support experience.

Experience and use of the following Sourcing and Travel & Expense: Concur, Circulus (by XTCglobal).

Knowledge of Single Sign-On and Identity Management solutions.

Advanced level proficiency with Microsoft Office tools including Word, Excel, PowerPoint, Visio.

Intermediate SQL query skills.

Experience working in large enterprises with domestic and international locations.

Experience working with offshore or remote development/support teams.

Moderate fluency in Portuguese is a plus.





Work Traits:





Demonstrated ability to prioritize and manage multiple tasks simultaneously

Ability to work at a fast pace and cope with conflicting deadlines.

Proven ability to deliver excellent customer service.

Good analytical and problem-solving skills.

Strong attention to detail.

Dependable, hardworking, professional, self-starter, able to work well with cross-functional teams.

Ability to perform both project management and business/systems analysis.