Software Asset Management Analyst

We have a 12 month contract opportunity for a Software Asset Management Analyst. This role is fully remote but must work CST business hours.

Operational Support:

- Maintain software inventory and license records using systems like ServiceNow, Flexera, or similar SAM tools.

- Track software lifecycle from request to retirement, ensuring alignment with organizational policies.

- Assist with onboarding, renewal, and offboarding processes for licensed software.

Software Request & Approval Workflow:

- Coordinate intake, routing, and documentation of software requests.

- Ensure completion of necessary reviews (e.g., security, architecture, EULA/legal).

-Monitor SLAs and follow up with request approvers and reviewers.

Compliance & Governance:

- Support audits and license compliance checks.

- Identify and help remediate unauthorized or unlicensed software in the environment.

- Work with governance teams to enforce policies and flag violations.

Reporting & Analytics:

- Generate reports on software usage, license allocation, compliance status, and cost-saving opportunities.

- Provide data-driven insights to support renewals, vendor negotiations, and optimization efforts.

Collaboration & Communication:

- Liaise between IT, security, procurement, legal, and end-user departments.

-Provide support and training to end-users on software request processes and compliance requirements.

Qualifications:

-2-4 years of experience in software asset management, IT operations, or business analysis.

- Familiarity with ITSM tools (e.g., ServiceNow), SAM tools (e.g., Flexera, Snow), and asset lifecycle processes.

- Strong analytical skills with a keen attention to detail.

- Ability to manage multiple tasks and work collaboratively across teams.

- Excellent communication and documentation skills.

-2-4 years of experience in software asset management, IT operations, or business analysis.

- Familiarity with ITSM tools (e.g., ServiceNow), SAM tools (e.g., Flexera, Snow), and asset lifecycle processes.

- Strong analytical skills with a keen attention to detail.

- Ability to manage multiple tasks and work collaboratively across teams.

- Excellent communication and documentation skills.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.