TS/SCI SR Hardware Support/Maint Tech L3

Job#: 2030419

Job Description:

Active TS/SCI Senior Hardware Support/Maintenance Tech
If interested, please apply below or reach out directly to Brooke at
HOW A SENIOR PC SUPPORT MANAGER WILL MAKE AN IMPACT

• Responsible for overall personal computer activity.
• Establishes and implements PC policies, procedures and standards, and ensures their conformance with information systems goals and procedures.
• Studies and projects PC resource requirements including personnel, software, equipment and facilities, and makes recommendations to management.
• Maintains currency in new developments and technology.
• Provides for the training of department staff and end users.
• Directs setup and maintenance of library and materials for end user reference and reviews department staff. Ensures that security procedures are implemented and enforced.
• Provides leadership in th effective use of internal data processing, automated office systems and data communications. May also manage LAN services.
• Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services
• Undertakes minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
• Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)
• Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware
• Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel
• Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock
• Provides technical assistance to responding field service personnel
• Assists in repairing computers, printers, digital senders, etc.

WHAT YOU'LL NEED TO SUCCEED:

• Education: Bachelors Degree with 12 years of experience or Master's Degree with 10 years of experience
• Required Skillset:
  • Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc.
  • Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission success
  • Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc.
• Security Clearance Level: TS/SCI
• Required Certification(s):
  • DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
  • IAT II 8570/8140 Baseline Certification Security+ or equivalent
  • Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.