Technical Analyst 5-Support

Job Description

Entity: Oracle America, Inc.

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.20925)

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field followed by 5 years of progressive, post-baccalaureate experience in job offered or in a technical analyst-related occupation. Position requires:

1. Unix and Linux shell commands for configuring servers, tracking memory and disk usage, file management, and permissions;
2. Programming Languages including Java, C, and Python;
3. Dimensional data models, dimensional databases (including Essbase and Oracle OLAP), and data warehouse;
4. Database skills in DB2, Oracle, Sybase, Informix, and MS SQL Server;
5. Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to installation;
6. Oracle Business Intelligence Enterprise Edition (OBIEE);
7. Enterprise-wide authentication and security services (LDAP, SSO, and SSL);
8. Operating Systems: Linux and Windows; and
9. Weblogic Application server administration and deployment of web applications on Weblogic.

Qualifications

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. 12 years experience with Core products or 12 years experience with Applications products; technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle).

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.