Overview
Accepts corp to corp applications
Contract - 12 month(s)
Skills
acmt
acit
Job Details
Key Qualifications
- Strong troubleshooting and problem resolution skills with the ability to probe, isolate, and diagnose problems without scripted documentation
- Experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and Apple TV
- Experience troubleshooting macOS and iOS operating systems
- Experience using an IT service management or CRM system for tracking technical support cases
- Experience using a knowledge base system
Mandatory Certifications :
- Apple Certified Macintosh Technician (ACMT)
- Apple Certified iOS Technician (ACiT)
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