Sr. Integration (MuleSoft Integration Support Engineer) || Fort Mill, SC ||

Overview

On Site
$50 - $60
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 6 Month(s)
75% Travel
Unable to Provide Sponsorship

Skills

MuleSoft
Mule ESB
Mule 4
Anypoint Platform
Azure Integration Services
Azure Logic Apps
Azure Service Bus
Azure API Management
Azure Functions
REST APIs
SOAP
SSO
LDAP
Salesforce Integration
API Management
System Integration
Dynatrace
Splunk
Monitoring
Incident Management
Root Cause Analysis
Troubleshooting
Python
Scripting
Automation
Retail Domain
E-commerce Integration
Application Support
Production Support
Data Flow
Process Automation
Cloud Integration
Enterprise Integration
Communication Skills
Problem Solving
System Optimization
Issue Prevention
Performance Tuning
Root Cause Resolution

Job Details

Job Title: Sr. IT Support Analyst Integration (MuleSoft Integration Support Engineer)

Location: Fort Mill, SC (Onsite)(Relocation candidates fine)
Duration: 6 Months (Contract)
Eligibility: U.S. Citizens -Native

Request

ID:

26092-1

Role Overview

The Sr. IT Support Analyst Integration will be responsible for managing and supporting custom API solutions, API platform management, and system integrations. The role demands a strong background in MuleSoft, Azure Integration Services, and hands-on experience with integration, monitoring, and troubleshooting in a fast-paced enterprise environment.

Key Responsibilities

  • Provide advanced technical support to resolve complex issues related to MuleSoft integrations, including diagnosing and troubleshooting system and performance issues.
  • Collaborate with developers to identify root causes and implement effective resolutions.
  • Manage integrations with other systems and tools to ensure seamless data flow and process automation.
  • Deliver expert end-user support, troubleshooting issues promptly to maintain uptime and performance.
  • Lead initiatives to improve the reliability, stability, and performance of integration systems, focusing on end-user experience and availability.
  • Proactively identify and remediate potential issues to minimize operational impact.
  • Participate in major incident response and root cause analysis; implement preventive measures and permanent fixes.
  • Manage daily incident resolution, conduct system health checks, and collaborate with internal teams and business stakeholders for issue resolution.
  • Assist in deployments and ensure smooth transitions with minimal disruption to business operations.
  • Recommend and implement process improvements and best practices for the integration support team.

Required Skills & Experience

Skill Area

Description

Experience

MuleSoft & Integration

Strong hands-on experience with MuleSoft and Azure Integration Services (AIS)

7 10 years

API & System Integration

Deep understanding of REST APIs, SSO, LDAP, and integration with platforms like Salesforce

Required

Monitoring & Troubleshooting

Proficiency in Dynatrace and Splunk for monitoring system health and analyzing incidents

Required

Programming/Scripting

Familiarity with Python for automation and support tasks

Preferred

Domain Expertise

Experience in Retail/E-commerce integration environments

Preferred

Competencies

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Ability to handle pressure in a fast-paced support environment.
  • Proactive approach toward system optimization and issue prevention.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Aneka Talent Solutions