Pc Technical Support

Overview

On Site
USD 18.00 - 25.00 per hour
Full Time

Skills

Enterprise Resource Planning
IBM iSeries
Microsoft Windows
Management
Documentation
Pivotal
Help Desk
Customer Service
Technical Support
Migration
Computer Troubleshooting
Workflow
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law

Job Details

Description

Note: Go live is the weekend of August 15th/16th. If onboarded in time they would want them to work friday night/saturday morning and maybe sunday. This would be the only weekend work and then it would be 8-5 mon-friday. Project Overview: Join our ambitious Big ERP Project, aimed at transforming the operational infrastructure of 700 branches nationwide. Our current system is based on an outdated AS400 platform, and we are in the process of transitioning to a modern Windows-based system. This project promises a significant enhancement in efficiency, with an expected 50% increase in output. Pilot Project: The role will commenced with a pilot project that started a few months ago and is running through December, involving 13 branches. We have a consultant in Lee Goodyear that has been instrumental in learning and refining the build process through direct calls with branches and hands-on configuration tasks. We now need 2 more for the Main Rollout, to start on Dec. 9th to get acclimated. In January, the project will escalate to include the first wave of 70 branches. Responsibilities will include following detailed documentation for building machines, preparing for deployment (Go Live Project), and providing support to branch locations throughout this critical phase. Key Responsibilities: Troubleshoot PC-related issues effectively. Adhere strictly to provided instructions while also being proactive in learning new processes. Play a pivotal role in establishing build processes from the ground up. Identify any gaps within existing procedures and contribute valuable insights for improvement. Retain important information and adapt to evolving project needs as necessary.

Skills

Technical support, Imaging, Deployment, Troubleshooting, Support, Migration, Install, Help desk support, Desktop, Customer service

Top Skills Details

Technical support,Imaging,Deployment,Troubleshooting,Support,Migration,Install

Additional Skills & Qualifications

Qualifications: Demonstrable experience in PC troubleshooting. Ability to follow complex instructions accurately. Keen learner with an aptitude for understanding technical build processes. Experience or interest in identifying procedural gaps and optimizing workflows. Must be able to work onsite 5 days a week.

Experience Level

Intermediate Level
Pay and Benefits
The pay range for this position is $18.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Beloit,WI.
Application Deadline
This position is anticipated to close on Aug 11, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group