Consulting Engagement Manager

Job Title: Consulting Engagement Manager
Industry: Technology & Management Consulting – Banking and Fintech

Position Summary
We are seeking an accomplished and results-driven Consulting Engagement Manager with deep domain expertise in the banking and fintech industry. This role requires a seasoned professional with at least 15 years of experience leading complex, end-to-end consulting engagements. The ideal candidate has significant experience with banking technology platforms, a strong background in project delivery, and a strategic mindset for client development and satisfaction.

Key Responsibilities
Engagement Delivery & Oversight

• Lead the planning, execution, and successful delivery of multiple, large-scale consulting engagements for financial institutions and fintech clients.
• Establish and manage engagement scope, timelines, resources, budgets, risks, and quality benchmarks.
• Ensure all project deliverables meet client expectations and internal standards for excellence.

Client Relationship & Satisfaction

• Serve as the primary point of contact for clients throughout the engagement lifecycle.
• Build long-term relationships based on trust, responsiveness, and delivery excellence.
• Proactively identify and resolve delivery issues while continuously improving the client experience.

Team Management & Leadership

• Manage and mentor consulting teams assigned to your engagements, ensuring alignment to project goals, quality, and timelines.
• Foster a high-performing, collaborative team environment focused on accountability and innovation.
• Support talent development by providing coaching, feedback, and performance evaluations.

Sales & Business Development Collaboration

• Partner with business development and sales teams to identify growth opportunities within existing accounts.
• Contribute to proposal development, solution design, and client presentations.
• Assist in closing new business by demonstrating credibility, delivery capabilities, and value alignment with client objectives.

Banking & Fintech Expertise

• Leverage deep knowledge of core banking systems, digital banking platforms, and financial technology vendors.
• Apply hands-on experience with platforms such as ACI, S1, Bottomline Technologies, Q2, FIS, Client, Alkemi, Apiture, Finxact, and similar providers in project planning and execution.
• Advise clients on vendor selection, systems integration, digital transformation, and process improvement.

Qualifications & Experience
Required:

• Minimum 15 years of experience in consulting, with at least 10 years in managing full consulting engagements for banking or fintech clients.
• Demonstrated success managing multi-million-dollar consulting projects involving complex financial systems and vendor technologies.
• Strong working knowledge of major banking technology vendors and solutions across payments, core banking, digital channels, and risk/compliance.
• Prior experience as an Engagement Manager or Senior Manager with top consulting firms (e.g., EY, Client, Client, KPMG).
• Proven ability to manage cross-functional teams and deliver results in high-pressure, client-facing environments.
• Exceptional client engagement, communication, negotiation, and stakeholder management skills.

Preferred:

• Bachelor's degree in Computer Science, Business, Finance, or related field (MBA or advanced degree preferred).
• Professional certifications (PMP, Agile, Six Sigma, or equivalent) are a plus.
• Experience supporting business development and contributing to revenue growth.