NLP Engineer

NLP Engineer - 25-05116
100% Onsite in Irving, TX
1YR+ Duration
W2 ONLY | Must be Able to Work Directly with NTT Data | NO C2C

NTT Data's client is currently seeking a NLP Engineer to join their team in Irving, Texas (US-TX), United States (US).

About the Role:

We are seeking a passionate and skilled NLP Developer to join our dynamic Conversational AI team. In this role, you will play a crucial part in designing, developing, and implementing cutting-edge virtual assistants and chatbots using the latest AI technologies. You will be at the forefront of innovation, creating seamless and engaging conversational experiences for our users.

Key Responsibilities:

1. Design, develop, and deploy sophisticated virtual assistants and chatbots using leading AI platforms.
2. Implement robust natural language processing (NLP) models for intent recognition, entity extraction, and context management to ensure accurate and human-like conversations.
3. Leverage NLP Tools for intent development and creating intelligent bot interactions.
4. Build and maintain agentic bots capable of understanding and responding to user needs proactively.
5. Integrate bots seamlessly with backend systems via APIs, connecting them to live chat platforms and other communication channels.
6. Design and implement secure data storage and retrieval mechanisms for user data, leveraging databases like MongoDB, SQL, or other NoSQL solutions.
7. Develop comprehensive error handling and fallback systems to ensure a smooth user experience, including intelligent handoff to human agents when necessary.
8. Adhere to user data privacy best practices, safeguarding sensitive information and ensuring compliance with relevant regulations.
9. Create bots equipped with features such as FAQ automation, engaging small talk capabilities, rich content rendering, account troubleshooting, and seamless live agent handover.
10. Stay at the forefront of AI advancements, exploring and integrating the latest GenAI platforms like Gemini and GPT for seamless integration.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of proven experience as a Software Developer, with a strong focus on building AI-powered applications.
• Hands-on experience in developing virtual assistants and chatbots using AI platforms and microservices, including Kore.AI.
• Proficiency in Python or JavaScript/TypeScript, demonstrating strong programming fundamentals.
• Solid understanding and practical experience in NLP concepts and techniques.
• Experience with API integrations, connecting bots to various backend systems and platforms.
• Familiarity with database management and data security best practices.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Excellent communication and collaboration skills.

Bonus Skills:

• Experience with cloud platforms (AWS, Azure, Google Cloud Platform).
• Familiarity with Agile development methodologies.
• Contributions to open-source projects or participation in AI/NLP communities.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

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