Business Analyst

Overview

Hybrid
$30 - $50
Contract - W2
Contract - Independent

Skills

Analytical Skill
Business Analysis
Certified Business Analysis Professional
Conflict Resolution
Customer Care and Billing
Customer Relationship Management (CRM)
Customer Service
Facilitation
Negotiations
Problem Solving
Systems Analysis

Job Details

Hi

Hope you are doing well!

Please find the job description below for a Business Analyst and let me know your thoughts.

Role: Business Analyst
Location: Raleigh, NC-Hybrid
Visa: Any Visa
Duration: 12 MONTHS
Experience: 9+ year

A related University degree with a minimum of 6 years experience in business or systems analysis, knowledge of TIS systems and solutions or related.
An equivalent combination of education and experience will be considered.
Proven experience with large scale Customer Information System implementations and related activities, design, build, test and implementation cycles.
Relevant job experience and familiarity with CIS and CRM applications, CCB preferably,
Understanding of Customer Care Operations and the needs of the business.
Proven analytical and problem-solving skills.
Demonstrated ability to make sound decisions and deliver results.
Good interpersonal skills including building consensus, negotiation, and facilitation.

Preferred:
CBAP Certification or other formally recognized education in the field of business analysis.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About National Computer Systems