Salesforce Business Analyst-Healthcare Domain

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Agile
Apex
Business Analysis
Business Analytics
Business Systems
Cloud Computing
Financial Services
Force.com
Gap Analysis
Global Delivery
HTML5
Collaboration
Communication
Customer Relationship Management (CRM)
Documentation
Optimization
Oracle Application Express
Prototyping
Requirements Elicitation
Health Care
JavaScript Frameworks
Joint Application Design
Management
Offshoring
Roadmaps
Sales
Salesforce.com
Software Design
Software Requirements Specification
Specification Gathering
Stakeholder Engagement
Stakeholder Management
Technical Drafting
Testing
Use Cases
Visualforce
Web Services

Job Details

Hello,

I hope this email finds you well. My name is Piyush Verma, and I am a Lead Technical Recruiter at Empower Professionals Inc. We have a Salesforce BSA Role with our client which is Remote. If you have a matching candidate please send over a resume, after which I will give you a call to discuss further

Job Title: Salesforce BSA

Location: 100% Remote

Must-

  • Candidate must have hands-on experience working across multiple Salesforce programs simultaneously.
  • Must have experience working hand-in-hand with multiple program teams, enterprise architects, and business leaders in a large-scale enterprise environment.
  • Extensive Healthcare Payer Sales stream experience is a must.
  • Extensive experience in BSA/Product Owner/Product Manager roles is a must.
  • Strong expertise in Salesforce, including Experience Cloud & Health Cloud, is required.

Role Overview

UST is seeking a Salesforce Business Systems Analyst (BSA) with deep expertise in Sales, Service, and Experience Cloud. This is not a standard BA role we re looking for someone who can design robust Salesforce solutions, drive implementations, and serve as a trusted consultant for business and IT stakeholders.

You will work across Sales, Service, Experience, and Health Cloud implementations, playing a key role in requirement gathering, solution design, prototyping, and stakeholder engagement.

Key Responsibilities

  • Lead and contribute to Salesforce Sales/Service/Experience Cloud implementations (minimum 4 5 projects, each 6+ months).
  • Design scalable Salesforce solutions and create Solution Design / Technical Design documents from business requirements.
  • Build prototype configurations in Sales, Service, Experience Cloud, SFDC, and Chatter during the design phase.
  • Collaborate with business teams to capture and analyze requirements, prepare BRDs, functional specs (SRS), gap analysis, and use cases.
  • Partner with enterprise architects and project sponsors (VP/Director level) to ensure alignment of business needs and Salesforce solutions.
  • Support CRM roadmap planning, implementation oversight, and architectural guidance.
  • Coordinate with offshore/onshore teams for development, configuration, and testing.
  • Facilitate requirement workshops, design sessions, and JAD reviews with global business and IT teams.
  • Manage stakeholder expectations and maintain clear communication across geographies.

Required Qualifications

  • 8+ years of IT industry experience, with at least 5 years in Salesforce.com.
  • Strong experience in Salesforce Sales, Service, and Experience Cloud (solution design, configuration, administration).
  • Proven track record of 4 5 Salesforce implementations (minimum 6 months each).
  • Minimum 1 2 Health Cloud implementations.
  • Experience in Healthcare payer domain (highly preferred).
  • Knowledge of Financial Services Cloud (plus).
  • Strong expertise in requirements gathering, analysis, and documentation (BRD, SRS, Gap analysis, Solution Design).
  • Experience in solution design and prototyping in Salesforce Clouds/Force.com.
  • Strong stakeholder management and communication skills.
  • Experience coordinating onsite-offshore teams and working in global delivery models.

Good-to-Have Skills

  • Hands-on knowledge of Apex, Visualforce, Lightning, JavaScript frameworks, HTML5, Web Services.
  • Exposure to code-level re-engineering/optimization.
  • Agile methodology experience.

Thanks

Piyush Verma Lead Technical Recruiter | Empower Professionals

|Official Phone: x 350

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Fax: | 100 Franklin Square Drive Suite 104 | Somerset, NJ 08873

Certified NJ and NY Minority Business Enterprise (NMSDC)

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