Overview
Skills
Job Details
Job Title: ServiceNow Software Engineer III
Work Location: Jackson, MI
Duties:
Build, implement and maintain ServiceNow Modules.
Perform analysis and refine system requirements and designs.
Ensure the rigorous application of information security/ information assurance policies, principles, and practices to the delivery of ServiceNow
Promote ServiceNow Update Sets.
Build complex ServiceNow workflows, catalog items.
Participate in design and code reviews for other members of the development team.
Support complex integrations to and from ServiceNow.
Identify, develop, deploy, and provide post implementation support of infrastructure and or application technologies to support the company's business requirements.
Applies principles, methods, and procedures for designing, developing, optimizing, and integrating new and/or reusable systems components.
Perform prototyping, design, development, testing, debugging, documentation and implementation of software applications in an agile environment.
Work with a cross functional team to implement and delivery that include agile methodologies.
Skills:
Must have experience with JavaScript and HTML.
Must have experience creating ServiceNow update sets and workflows, promoting and testing through multiple instances and into production.
ServiceNow build and maintenance experience is preferred for the following ServiceNow Modules:
IT Service Management Incident, Change, Problem, Asset, Release and Discovery Modules
Customer Service Management Module
IT Operations Management Event Management and Discovery Modules
IT Business Management Demand Module
Software Asset Management Module
Security Operations Vulnerability Response Module
Intelligent Apps Automated Testing Framework Module
Knowledge Management, Service Portals, CMDB, Service Catalog and Analytics
Experience with complex integrations including VeraSmart, SAP, and Clarity.
Experience working with APIs (inbound/outbound).