Support Engineer IV

Overview

Hybrid
$50 - $60
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

CyberArk
API
Identity Management
SAS Cloud Analytic Services
PKI
Venafi

Job Details

Position: Support Engineer IV
Location: Hybrid Chicago, IL (2 days onsite per week) | Open to strong remote candidates with Venafi experience
Duration: 1 Year (with possible extension or conversion)

Job Summary:
Seeking a Support Engineer to maintain and enhance enterprise-level PKI systems with a primary focus on Venafi (CyberArk Certificate Manager/TPP). The role involves automating certificate lifecycle management, implementing PKI policies and procedures, and supporting large-scale certificate authority environments. The position requires strong technical expertise, scripting capabilities, and the ability to ensure compliance, security, and efficiency across enterprise PKI infrastructure.

Must-have:

  • Strong hands-on experience with Venafi (CyberArk Certificate Manager/TPP)

  • Deep knowledge of Certificate Authorities (internal enterprise CAs and public CAs)

  • Machine identity management experience

  • Scripting skills: PowerShell, Splunk (queries), API integration

  • Strong troubleshooting and documentation abilities

Responsibilities:

  • Support and maintain PKI systems including Venafi, Microsoft CAs, DigiCert, AWS PKI, and HSMs

  • Automate certificate lifecycle management and integrate PKI tools with enterprise platforms

  • Monitor, investigate, and remediate PKI-related issues and security detections

  • Collaborate with cross-functional teams to implement encryption tools and ensure compliance

  • Provide clear documentation, process improvements, and participate in on-call rotations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.