Overview
On Site
USD 30.83 - 38.83 per hour
Full Time
Skills
Technical Support
Jersey
Software Architecture
Finance
Accountability
Data Management
Auditing
Software Design
Service Management
ITIL
Regulatory Compliance
Policies and Procedures
Incident Management
JIRA
Microsoft
Migration
ServiceNow
Object-Oriented Programming
Analytics
Agile
DevOps
Systems Design
Financial Services
IT Service Management
Problem Management
Communication
Reporting
Organizational Skills
Operational Excellence
Collaboration
Spectrum
Life Insurance
Salesforce.com
Recruiting
Leadership
Job Details
Genesis10 is currently seeking a Production / Technical Support with our client in the financial industry located in Jersey City, NJ and Richmond, VA. This is a 12+ month contract position.
Responsibilities:
Requirements:
Pay Range: $30.83-$38.83
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities:
- Lead the shaping of infrastructure and application architecture for the Tooling and Automation of the Incident Management ecosystem to solve for emerging business requirements, ensure design is flexible and modular
- Facilitate solution-driven discussions, lead the design of complex architectural components, and find creative solutions using knowledge of the domain and operational constraints working across various steering committees for agreements to proposed technical tooling and automation strategies
- Design solutions that are compliant all relevant risk, financial, and compliance polices, and standards
- Responsible and accountable for the application performance in production (application health, resiliency, performance, security, enterprise data management standards, audit exams and reviews)
Requirements:
- Hands on experience with planning, designing, and implementation of complex infrastructure solutions involving cross-functional technical experts including transferring strategic plans to technical blueprints
- Experience developing from conceptual models to design/architectural patterns, solution design, architecture and implementation for key Service Management platforms (such as ServiceNow) across multiple technologies.
- Knowledgeable of ITIL processes and practices such as Event Incident, Problem, Change and Knowledge including understanding and ensuring compliance with the Incident Management and Problem Management policies and procedures
- Proficiency with incident management and triage platforms and collaboration tools (e.g., ServiceNow, JIRA, Microsoft Teams)
- Experience through multiple software implementations and have both depth and breadth in a number of technical competencies
- Experience with migration to ServiceNow, MS Teams integration, MS Co-pilot
- Experience with object oriented architecture and automation principles
- Exposure to enterprise monitoring platforms and analytics tools
- Ability to interpret technical data and communicate clearly to non-technical audiences
- Experience leveraging Agile/DevOps practices to ensure the systems design and requirements are aligned to achieve the desired business outcomes
- Experience in financial services or other regulated industries
- Understanding of financial services products, services, business flows, technologies and operating principles are used within their business area.
- Strong understanding of IT service management (ITSM) principles and practices
- Understanding of with event, incident and problem management policies and governance standards
- Excellent verbal and written communication skills, including executive-level reporting
- Strong organizational skills
- Comfortable working across time zones
- High emotional intelligence and situational awareness
- Passion for operational excellence
Pay Range: $30.83-$38.83
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.