Overview
On Site
USD 18.00 - 26.00 per hour
Full Time
Skills
Telecommunications
Inventory Management
Distribution
iPhone
MTA
Reporting
Microsoft Office
Laptop
Tablet
Printers
Internet
Remote Access
Microsoft
Mobile Device Management
Operating Systems
Problem Solving
IOS Development
Android
People Skills
Customer Service
Access Control
Active Directory
Help Desk
Mobile Devices
Technical Support
Wireless Communication
Cellular
Provisioning
Printing
Credit Cards
Computer Hardware
Point Of Sale
Public Sector
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
This position is to provide technical support to MTA clients who use computer hardware, software, telecommunications, and technology services as part of their MTA work responsibilities so that the clients can successfully and reliably utilize the technology necessary for them to perform their assigned duties.
This technical support includes but is not limited to the following: desktop computers, phones/phone services, mobile devices, tablets, laptops, as well as printers and other peripheral devices and accessories, software installed, software accessed, voice and data communications, and related central support systems. This position can and will provide seamlessly integrated technical support service to the clients across all these platforms and services. More specify, the primary responsibility for this position is to lead the provisioning, asset inventory management, kitting and distribution of iPhones, mobile printers and credit card processing hardware to MTA Conductors at LIRR and MNR. In total, 2,400 systems will be processed, kitted, distributed and supported post deployment. Primary work locations will be in Midtown Manhattan and Jamaica Queens, but candidate may be expected to work / report to varying railroad facilities throughout the metropolitan area depending on work assignments. Moving and lifting equipment will be required.
Proven knowledge and familiarity with installing, maintaining and troubleshooting desktop resources including, but not limited to operating system software, MS Office suite, commercial off-the-shelf software, desktops, laptops, mobile devices, tablets, multi-function printers, internet technologies, remote access solutions and all commonly used desktop peripherals.
Experience with Microsoft's Active Directory.
Basic knowledge and experience with enterprise grade Mobile Device Management platforms. Experience with operating system software issues (iOS, Android) includes troubleshooting and resolving problems related to device functionality, app compatibility, and system performance within both Apple's iOS and Google's Android platforms
Strong oral and written communications skills and strong people skills.
A good to have skill is Wireless/Mobile.
This position will be 37.50 hours per week
Skills
Support, Desktop, mobile device, Technical support, Help desk support, Customer service, Access control, O365, Active directory, Help desk
Top Skills Details
Support, Desktop, mobile device, Technical support
Additional Skills & Qualifications
Experience with wireless/mobile technologies, including cellular data provisioning and mobile printing solutions.
Knowledge of credit card processing hardware and POS systems.
Prior experience supporting transportation or public sector clients is a plus.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $18.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Brooklyn,NY.
Application Deadline
This position is anticipated to close on Sep 22, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This position is to provide technical support to MTA clients who use computer hardware, software, telecommunications, and technology services as part of their MTA work responsibilities so that the clients can successfully and reliably utilize the technology necessary for them to perform their assigned duties.
This technical support includes but is not limited to the following: desktop computers, phones/phone services, mobile devices, tablets, laptops, as well as printers and other peripheral devices and accessories, software installed, software accessed, voice and data communications, and related central support systems. This position can and will provide seamlessly integrated technical support service to the clients across all these platforms and services. More specify, the primary responsibility for this position is to lead the provisioning, asset inventory management, kitting and distribution of iPhones, mobile printers and credit card processing hardware to MTA Conductors at LIRR and MNR. In total, 2,400 systems will be processed, kitted, distributed and supported post deployment. Primary work locations will be in Midtown Manhattan and Jamaica Queens, but candidate may be expected to work / report to varying railroad facilities throughout the metropolitan area depending on work assignments. Moving and lifting equipment will be required.
Proven knowledge and familiarity with installing, maintaining and troubleshooting desktop resources including, but not limited to operating system software, MS Office suite, commercial off-the-shelf software, desktops, laptops, mobile devices, tablets, multi-function printers, internet technologies, remote access solutions and all commonly used desktop peripherals.
Experience with Microsoft's Active Directory.
Basic knowledge and experience with enterprise grade Mobile Device Management platforms. Experience with operating system software issues (iOS, Android) includes troubleshooting and resolving problems related to device functionality, app compatibility, and system performance within both Apple's iOS and Google's Android platforms
Strong oral and written communications skills and strong people skills.
A good to have skill is Wireless/Mobile.
This position will be 37.50 hours per week
Skills
Support, Desktop, mobile device, Technical support, Help desk support, Customer service, Access control, O365, Active directory, Help desk
Top Skills Details
Support, Desktop, mobile device, Technical support
Additional Skills & Qualifications
Experience with wireless/mobile technologies, including cellular data provisioning and mobile printing solutions.
Knowledge of credit card processing hardware and POS systems.
Prior experience supporting transportation or public sector clients is a plus.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $18.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Brooklyn,NY.
Application Deadline
This position is anticipated to close on Sep 22, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.