Overview
Skills
Job Details
We are seeking an experienced Product Specialist 4 (PS4) with strong expertise as a Copado Administrator / Salesforce Administrator. This role focuses on Salesforce platform management, DevOps operations, Copado pipeline administration, and data integrity using tools like OwnBackup.
🔹 Key Responsibilities
Copado & DevOps Administration
Maintain Copado environment, user access, and deployment automation
Manage pipelines across Dev, QA, UAT, and Prod
Integrate Git and maintain release/change management processes
Ensure compliance with IT security and audit standards
Salesforce Administration
Configure and enhance Salesforce objects, profiles, roles, and validation rules
Support user setup, system updates, and usability improvements
Monitor system usage and provide guidance to users
Manage licenses and ensure smooth daily operations
Data Management & Integration
Perform data imports/updates using Data Loader/Workbench
Manage OwnBackup backup, recovery, and sandbox seeding
Maintain data quality and resolve exceptions and integration issues
Reporting & Documentation
Create dashboards and reports
Maintain documentation for releases, processes, and data flows
Develop training materials for end users
🔹 Required Skills & Experience
4+ years Salesforce Administrator experience (Required)
4+ years Copado Administrator experience (Required)
Experience with Copado DevOps (Desired)
OwnBackup backup/seeding experience (Desired/Required)
Change & Configuration Management (Required)
Salesforce ADM-201 certification (Highly Desired)
Basic Apex knowledge (Desired)
Preferred Qualifications
Experience working in public-sector IT environments
Copado certifications
Experience supporting multi-org Salesforce setups
Strong understanding of Salesforce security and governance