Workstation Specialist

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Active Directory
Microsoft
GPO
MDOP
Customer Relationship Management (CRM)
Computer Hardware
Disk Encryption
Microsoft Deployment Toolkit
RDP
S-PLUS
Service Desk
Microsoft Windows
VBS
OSD
MDT
Customer Focus
Issue Resolution
Apple Remote Desktop
Microsoft Office
Microsoft SCCM
Reporting
Conflict Resolution
Microsoft Certification
Microsoft Windows PCs
laptops
PowerShell
Microsoft Desktop Optimization Pack (MDOP)
Microsoft Deployment Tool Kit (MDT)

Job Details

Essential Responsibilities
Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.

Deploying PC s and providing support to end users in a large enterprise environment (1,000 PC s +).Required3Years
Develop, test, maintain PC images.Required3Years
Experience supporting PC s in a large domain environment.Required3Years
Install and configure PC hardware and peripherals.Required3Years
Repair PC s by replacing hard drives, motherboards, memory, etc.Required3Years
Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC s, laptops, and Apple OSx MAC s.Required3Years
Knowledge of Active Directory and experience troubleshooting GPO s and name resolution.Required3Years
Experience with managing profiles and certificates on Microsoft Windows PC s, laptops, and Apple OSx MAC s.Required3Years
Experience supporting Microsoft Windows PC s, laptops, and Apple OSx MAC s using remote tools (SCCM remote, RDP, ARD)Required2Years
Application Support for MS Office 365 on Microsoft Windows PC s, laptops, and Apple OSx MAC s.Required2Years
Experience integrating Macintosh systems into an Active Directory Domain environment.Required1Years
Scripting with VBS and PowerShellHighly desired2Years
Configuration Management Console queries and reporting.Highly desired2Years
SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize.Highly desired2Years
Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT).Highly desired2Years
Microsoft Certification.Highly desired2Years
Able to communicate in a clear manner.Desired
Change oriented improve processes and confront difficult circumstances in creative ways.Desired
Demonstrated customer focus; building strong customer relationships.Desired
Effectively evaluate information to make correct decisions.Desired
Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information.Desired
Strong team player collaborate with others, be open to other ways of doing things.Desired
Interested in emerging technologies demonstrated through training and attending technical events.Desired
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TriosysIT Inc.