Overview
On Site
Depends on Experience
Full Time
No Travel Required
Skills
Help desk
Tier 2
ticketing
Job Details
*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations.
5 years of experience with Tier 2 technical support for hardware and software
Experience with call tracking and ticketing software
Provides user training, documentation, manuals
Managing and assigning support issues
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.