Firewall Ticket Engineer

World Wide Technology is looking for a Firewall Ticket Engineer. This role is part of WWT’s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner.

Company Overview

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.

Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments: Fortune 500 companies, service providers and the public sector.  WWT is a $20 billion dollar privately held organization that employs more than 10,000 people and operates in more than 4 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world.  WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the ninth consecutive year and was awarded for multiple categories on Glassdoor’s 2019 Employees' Choice Awards, honoring the Best Places to Work.

Title: Firewall Ticket Engineer

Location: Columbus, OH/Berkeley Heights, NJ/Atlanta, GA (Onsite)

Duration/Type of Job: 12 Months

Employment Type: Contract

Rate/Salary: A reasonable estimate of the current pay range for this position is $60.00 to $70.00 hourly (W2/C2C). Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay.

Job Description:

World Wide Technology (WWT) is seeking a Firewall Ticket Engineer for a 12 Months contract position based in Columbus, OH/Berkeley Heights, NJ/Atlanta, GA (Onsite), as part of our Strategic Resourcing Services and staff augmentation efforts.

In this role, the selected consultant will work directly with a WWT client, supporting their internal team and business objectives. While WWT facilitates the position, the consultant will be employed by one of WWT’s preferred partner organizations, which will provide complete details regarding compensation and benefits before employment.

Qualifications:

• Proven experience with firewall management, including Palo Alto, CheckPoint, and Cisco firewalls.
• Strong understanding of networking concepts, including NAT, routing, and security policies.
• Experience with AWS and Azure cloud environments, focusing on firewall and security configurations.
• Familiarity with ticketing systems such as ServiceNow and Tufin for request management.
• Knowledge of firewall role configuration, policy creation, and troubleshooting.
• Strong problem-solving and analytical skills.
• Ability to prioritize and manage multiple tickets efficiently.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively in a team-oriented environment.
• Attention to detail and commitment to ensuring firewall configurations are secure and optimized.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled