Overview
On Site
Full Time
Skills
Technical Sales
Software Documentation
Marketing
ProVision
Pricing
Trade Shows
Sales Operations
Demonstrations
End-user Training
Kronos
Proposal Writing
Product Demonstration
Documentation
Presentations
Technical Support
Sales
Product Development
Innovation
Teamwork
Computer Science
SCADA
Modbus
Network
Element Management System
EMS
Computer Networking
Testing
Lua
Python
C
C++
Linux
Operating Systems
Communication
Analytical Skill
Problem Solving
Conflict Resolution
Energy
RADIUS
Management
IT Security
Database
Expect
Collaboration
Job Details
THIS POSITION IS FULLY REMOTE - PREFERABLY LOCATED IN THE Southeast or Northeast UNITED STATES.
NovaTech Automation is a producer of automation solutions for the electric power industry. Our products and services simplify complexity, reduce risk, and extend the capabilities of engineers and organizations, making the world's power grids more reliable, efficient, sustainable, and secure.
About the Role
The Technical Sales Engineer will provide support for various sales and marketing strategies across all Sales Regions within the electric utility industry. Duties include reviewing product and application documentation, provision of content for marketing materials, provision of content and pricing for customer system proposals, trade show attendance and exhibition support, sales support for customer demonstrations, and customer training. This is a remote opportunity with 50-75% travel required for this role. Must have experience with electric utility automation.
What You'll Do:
NovaTech Automation is a producer of automation solutions for the electric power industry. Our products and services simplify complexity, reduce risk, and extend the capabilities of engineers and organizations, making the world's power grids more reliable, efficient, sustainable, and secure.
About the Role
The Technical Sales Engineer will provide support for various sales and marketing strategies across all Sales Regions within the electric utility industry. Duties include reviewing product and application documentation, provision of content for marketing materials, provision of content and pricing for customer system proposals, trade show attendance and exhibition support, sales support for customer demonstrations, and customer training. This is a remote opportunity with 50-75% travel required for this role. Must have experience with electric utility automation.
What You'll Do:
- Understand the capability and application of NovaTech branded products
- Support customers with the integration of Orion (utility automation), Bitronics (metering), Kronos (GNSS Clock), and Hermes (hardened utility networking) products
- Support customers with NovaTech ADMS and EMS SCADA deployments
- Support customers with the deployment of advanced networking architectures using NovaTech equipment
- Consult with customers on technical issues
- Participate in Bid & Proposal activities
- Develop and deliver product demonstrations and documentation
- Support field sales in customer presentations and at trade events, and other product exhibit opportunities
- Provide technical support to the sales team during the sales cycle
- Support the sales team on technical elements of RFIs/RFPs
- Work with the engineering and product development teams to relay customer feedback and market needs.
- Represent NovaTech Values - Service, Innovation, Integrity & Teamwork
- Bachelor's degree inEngineering, Computer Science, or has at least four years of electric utility automation experience or an equivalent combination of education and experience
- Experience with various Intelligent Electronic Devices (IEDs) in the electric utility industry
- Experience with various SCADA protocols; for example, DNP3, Modbus, IEC-61850, etc
- Experience with substation architecture and protective relay communications, worked with network and serial communications
- Experience with ADMS/EMS concepts and deployment
- Experience with advanced networking concepts and deployments
- Experience managing live chats, testing, and troubleshooting solutions
- Programming experience in Lua, Python or C/C++
- Understanding of Linux operating systems
- Excellent verbal and written communication skills
- Analytical and problem-solving skills
- Strong technical knowledge of utility technologies, such as Operational Technology (OT), protection and control, microgrid technologies, renewable energy systems, or energy management.
- Ability to develop relationships with customers and translate their needs into practical solutions.
- Ability to travel frequently up to 75%
- Have experience managing Radius systems for ID management
- Familiar with IT security best practices
- Working knowledge of databases
- Competitive salary and generous benefits package to include profit sharing and company-match 401K.
- Impactful work related to critical infrastructure at an industry-leading organization that offers stability and growth opportunities.
- Cross-functional collaboration at all levels!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.