Desktop Support II (Manufacturing Support Experience REQURIED)

Overview

On Site
USD 25.00 - 25.00 per hour
Full Time

Skills

Manufacturing Support
Tier 2
Manufacturing
Technical Support
ServiceNow
Multi-factor Authentication
Network
Dell
IT Infrastructure
Exceed
Purchasing
Inventory
Documentation
Laptop
Computer Hardware
Break/Fix
Active Directory
Microsoft Windows
Operating Systems
Microsoft SCCM
Microsoft Exchange
Microsoft Office
Remote Support
Bomgar
Remote Desktop
Citrix
Identity Management
WPA
Wireless Communication
Polycom
Skype
Videoconferencing
Cisco
LAN
WLAN
Network Cabling
Server Hardware
Microsoft Operating Systems
Microsoft Windows Server
Application Support
Executive Support
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law

Job Details

TEKsystems' client is seeking a Tier 2 Desktop Support Technician (Site Support Technician) to join our team ASAP. Looking for candidates who have manufacturing or Plant/factory Tech support with a large enterprise. Looking to interview and make an offer immediately. Excellent opportunity to join a multibillion dollar organization who is a leader in their industry.
Technology: Windows 10/11, Active Directory, AzureAD, ServiceNow, AutoPilot, Intune, Office 365, MFA, Network/hardware/software configurations, installations and troubleshooting.
Top Skills Details
  • Strong Desktop Support
  • Dell PC Break/fix
  • Video Conferencing

Job Description
IT infrastructure incident resolution to meet/exceed service levels.
Maintaining Desktop and Laptop inventory.
Configuration and delivery of new user computer.
Purchasing and maintaining segment specific software inventory.
Special assignments and off-site meeting support
Replacement of out of warranty hardware
Completing assigned level 2 and 3 problem tickets
Acts as local or regional project resource when needed
Process and documentation creation
Desktop and Laptop Hardware break/fix
Microsoft Active Directory Administration
Windows 10 Operating System Support
SCCM application delivery
Exchange mail server
MS Office 365
Remote troubleshooting tools: Bomgar, Remote Desktop, NetMeeting.
Citrix server connectivity and user management
Laser printer, Copier, Bar Code printer, and Line printer configuration and setup
Wireless WPA2 troubleshooting
Motorola/Symbol wireless scan guns
Conference room technologies including projectors, Polycom audio and Skype for business video conferencing
Cisco LAN, WLAN and network cabling issues
Server hardware and MS Windows server
Software application support
Executive Support
Pay and Benefits
The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Waco,TX.
Application Deadline
This position is anticipated to close on Jul 18, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group