Systems Software Analyst/Customer Facing

Systems Analyst Job Requirements

Required Skills and Experience:

• A minimum of 5 years of experience as an analyst in software development (excluding education and internships).
• Comprehensive understanding of the software development lifecycle, including collaboration with business stakeholders and IT teams, business proposal analysis, task decomposition, and solution design and documentation.
• Strong skills in structuring information and identifying key elements.
• Excellent verbal and written communication skills.
• In-depth knowledge of software development principles, including microservice architecture.
• Proficiency with UML and BPMN methodologies, including a solid understanding of key diagram types, artifacts, their purposes, and best practices for creation.
• Experience in creating technical documentation, such as requirements specifications, development specifications, and project solution documentation.
• Familiarity with database structures and fundamental database design concepts.
• Proven ability to work effectively with developers, analysts, QA specialists, and stakeholders.
• Experience using task management and tracking systems.
• Ability to quickly learn new domains, software products, algorithms, and business processes.
• Proficiency in technical English.

Educational Requirements:

• Completed higher education in a software development or related field.

Additional Preferred Qualifications:

• Expertise in breaking down complex tasks into structured requirements, user stories, and use cases.
• Demonstrated ability to create well-organized project and user documentation.
• Strong skills in developing task specifications and instructions for developers.
• Expertise in business logic modeling using UML and BPMN notations.
• Experience in designing data models and integration interfaces (e.g., REST, XML/XSD, JSON, or MQ queues).
• Hands-on experience with SQL and NoSQL databases, including the ability to write SQL queries.
• Familiarity with RPA tools (e.g., UIpath, Blue Prism).
• Knowledge of OCR, machine learning (ML), and artificial intelligence (AI) technologies.
• Understanding of Agile methodologies, including story points and daily stand-ups.
• Ability to effectively communicate with both business and development teams.

Key Responsibilities:

• Analyze and formalize requirements for the company s software products.
• Assess and document existing systems, models, and technologies.
• Review and analyze customer requirements, system documentation, and system functionality.
• Define and document development tasks for system improvements in both task management tools and formal documentation.
• Identify gaps and inconsistencies in requirements and formulate questions to clarify them.
• Gather missing information through interviews and requirement analysis.
• Coordinate project documentation with internal stakeholders.
• Develop technical, project, and business documentation.
• Design logical database models.
• Define the operational logic of system components and modules.
• Decompose system functionality into services.
• Provide ongoing support and consultation to developers and testers during the development and testing phases.

Personal and Professional Attributes:

• Strong sense of responsibility.
• Excellent organizational and time management skills.
• Results-oriented mindset.
• Strong interpersonal and communication skills.
• Demonstrated willingness to continuously learn and improve.