Program and Technical Solutions Manager/Coordinator

  • Washington, DC
  • Posted 23 days ago | Updated 9 hours ago

Overview

On Site
Full Time

Skills

Customer experience
Program management
Budget management
Technical drafting
Data marts
Scheduling
Risk management
Problem solving
Software development
Teamwork
Strategy
Management
XML
Shipping
API
Microservices
Specification
Leadership
Testing
Applicant tracking system
IMPACT
Pricing
DMM
FOCUS
DICE

Job Details

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Program and Technical Solutions Manager/Coordinator for a Hybrid position.

Job Responsibilities:
  • Program Management - Weekly/ Monthly meetings with Stakeholders and executives to discuss Program-level status and address issues.
  • Budget Management and Allocation
  • Enterprise Level Strategy and Management of Deliverables
  • Responsible for managing the release processes including technical design and implementation of technical systems including mail.dat, mail.xml, shipping services file, Customer data mart, Informed Delivery, informed visibility, enterprise API, and microservices.
  • Expert knowledge of mailing and shipping specifications used to integrate mailer software and internal systems.
  • Provide overview and support to the CAT Team for all BNSs
  • Provide daily status of team progress to management and other stakeholders
  • Provide the level of effort for ROMs
  • Responsible for managing the release processes.
  • Lead System Solutioning Activities to include Technical system solutions for Acceptance of Tech Systems
  • Coordinate Support for downstream systems and processes such as CAT Testing, Mailer Support
  • Timeline and Schedule Management for ATS Releases
  • Risk Management for Releases
  • Discuss and solve Technical implementation of business needs
  • Problem solving skills as well as experience troubleshooting Mailer Issues.
  • Responsible for understanding the business needs impact on Pricing, postage statements, DMM rules, technical implementation of rules and pricing via MAil.dat, MAil.XML, shipping Services, File, ICR, SKUs, Enterprise API
  • Liason between business stakeholders and development teams in flushing out requirement details.


Required Experience Level:
  • Minimum of 5-7 years' experience, in technology or software development preferred.

Educational Requirements:
  • A Bachelor's degree from an accredited College/University in the related IT field.

NOTE: Four (4) years of additional relevant experience are required in lieu of a degree

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.

NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon the successful completion of a background investigation. Learn More about our Benefits and Culture!

#NAI #DICE