Strategic Sourcing Manager - Technology (Hybrid- Seattle, WA)

Job Description

Strategic Sourcing Manager - Technology

This job contributes to Nordstrom success by effectively developing and leading sourcing strategies, effectively managing suppliers and internal networks to deliver best-in-class performance for various business software, enterprise software, and hardware Indirect Spend categories (Non-Merchandise), and consistently delivers measurable and strategic goals to enable a competitive advantage to bottom-line and top-line company growth, and corporate social responsibility leadership. The Strategic Sourcing Manager - Technology is an individual contributor role responsible for the sourcing of SaaS solutions, cloud migrations, on-premise software, maintenance and support, hardware, and telecom.

***This role is Hybrid Seattle, Washington and you will be required to be in office 3 days per week in downtown Seattle. We are not offering relocation for this position at this time.

A day in the life...

• Manage the contract lifecycle of software and hardware (including telecom) in various delivery models and licensing structures.
• Develop and lead effective negotiation strategies to enable successful outcomes.
• Lead and collaborate with cross-functional teams to meet timelines in a fast-paced environment.
• Communicate clearly and effectively (both verbal and written) with internal leadership and suppliers.
• Influence and advise leaders on TCO and risks, and provide strategic recommendations based on data and analysis.
• Mitigate risk and ensure Nordstrom expectations of suppliers are clear, binding, and enforceable.
• Employ strong knowledge of key technology players, competitors, and market dynamics.
• Proactively develop new and effective business and professional relationships with strategic suppliers and industry players.
• Proactively manage and measure suppliers for continuous performance and improvement.
• Employ advanced program and project management tools, solutions, and techniques to deliver results.
• Draft and lead redlining activity for a wide variety of complex technology agreements, such as SaaS Agreements, Software License Agreements, Service Level Agreements, Support Agreements, and implementation and configuration SOWs.
• Effectively manage multiple complex projects with ambitious deadlines.
• Proactively identify and resolve complex sourcing and contractual challenges within the business software and enterprise software portfolios, including licensing issues and contract disputes.
• Make data-driven decisions to support strategic execution and ensure alignment with business objectives in high-ambiguity environments.
• Collaborate with strategic sourcing peers and cross-functional teams in a fast-paced, changing environment, demonstrating strong teamwork, resiliency, creativity, and adaptability.

You own this if you have...

• 6+ years of experience in software/hardware category management, strategic sourcing, and technology contract negotiation, with an emphasis on SaaS, on-premise software, and hardware.
• Strong knowledge of market analysis, sourcing category strategy, supplier relationship management, "should-cost" models, TCO analysis, multi-year negotiation strategies, supplier continuous improvement programs, and Lean Initiatives.
• Knowledge of key legal concepts involving technology and data, including familiarity with data privacy and security principles.
• Experience with various licensing and delivery model types and contracting best practices.
• Experience understanding and translating technical requirements into enforceable contract obligations.
• Knowledge of business ethics and Ethical Sourcing Requirements.
• Ability to influence at an Executive level, both internally and externally, and an ability to lead and influence peer and partner groups, both internally and externally.
• Clear and effective written and verbal communication.
• Strong proficiency with O365, BI apps, contract lifecycle management tools, workflow and incident management tools, and source-to-pay tools.
• Ability to conduct and independently manage multiple sourcing events, evaluate bids against a broad set of evaluation criteria, and provide recommendations for supplier selection.
• Supplier risk management experience.
• Knowledge of technology trends and emerging technologies; expert negotiation tactics and strategies; and a proven track record of leading complex technology transaction negotiations that result in cost savings and risk mitigation.
• A strong sense of ownership and adaptability to drive results through change, a solutions-oriented mindset, and you are energized by solving complex problems.

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$102,500.00 - $170,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: _Overview_17-19.pdf