Overview
Skills
Job Details
Job Description:
CHANDRA TECHNOLOGIES INC is committed to providing some of the most competitive rates in the industry for qualified consultants. For candidates with current or prior experience with the State of Wisconsin experience and all required skills outlined in the job posting, we offer up to 98.5% of the client bill rate on CTC basis, ensuring a very low margin (under $1). Please be advised that client administrative fees will be deducted if applicable. Our payment terms are Net 30, and we guarantee payment within that period of Net 30, regardless of the client's payment status to us.
***Crop to Crop resumes are accepted
Onsite or remote? Candidates MUST be a current Wisconsin resident or willing to relocate at the candidate's own expense. This is a 100% onsite position.
The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution. The main focus is refreshing PCs as part of our asset lifecycle program. A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors. The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices.
Required Skills:6 months to 5 years' experience in
- Desktop support
- Deploying devices
- On the fly device repairs.
Desired Skills:
- Workstation, printer and peripheral maintenance and support skills.
- General understanding of Client/Server environment.
- Experience with Microsoft Active Directory and Azure Active Directory.
- Solid understanding of Microsoft products, including Windows operating systems and the Office suite of applications