Overview
On Site
Depends on Experience
Contract - W2
No Travel Required
Skills
Application Support
ITIL
Incident
Problem
Process improvement
change management
Job Details
Title : Application Support Lead
Location : Cincinnati, OH
Duration : Long term
Must-Have Skills:
Proficiency with ServiceNow, Jira Service Desk, Zendesk
Incident, problem, and change management experience
Process improvement and KPI management
Mentoring and development of support staff
ITIL or equivalent framework familiarity
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