SBC Engineer Oracle SBC/Ribbon SBC

Overview

On Site
$80,000 - $120,000
Full Time

Skills

Oracle
Ribbon SBC
CUCM
CUC
IMP
Webex calling
Session Border Controller /SBC

Job Details

Job Description

Must Have Technical/Functional Skills

  • Deployment, Configuration and Operate Oracle and Ribbon SBC
  • Strong Experience on Oracle and Ribbon SBC product line
  • Prior working experience in Managed Services environment
  • Cisco Unified Communication Applications: CUCM, CUC, IMP and Cisco VoIP Protocols: SIP, MGoogle Cloud Platform, H323

Roles & Responsibilities

  • 5+ years of demonstrated ability as a Senior Engineer in a NOC, TAC, or PS setting
  • Ability to coordinate, lead, and influence teams solve complex networks and services during high pressure service impacting outages and incidents
  • Expertise in Webex calling, CUCM, Dial plan and IP phone configurations
  • Solid understanding of Oracle and Ribbon SBC product line
  • Expert level knowledge on Oracle ACME Session Border Controller (SBC), Session Delivery
  • Manager (SDM) and Enterprise Operations Manager (EOM), Ribbon SBC and Ribbon Analytics Platform
  • Advanced technical skills on Deploy, Configure, Upgrade and Operate Oracle ACME and Ribbon SBC Suit
  • Deploy and Configure Oracle ACME SBC and Ribbon SBC products
  • Handling Day 2 Operational tasks related to Oracle ACME SBC and Ribbon SBC products
  • Troubleshooting integration issues between SBC and other SIP Stacks like Cisco CVP, Call Manager and Phones
  • Working with Service Provide and Partner to troubleshoot SIP Trunk issues between SBC and ITSP
  • Perform Configuration changes like Add Route, Modify Session Manipulation to fix call routing issues
  • While troubleshooting issues or part of changes, perform health checks on ACME SBC and
  • Ribbon SBC solution to detect problems.
  • Configure network interfaces, SIP trunks, call routing, session policies, and HMR rules to establiseamless communication and manipulation SIP message headers.
  • Configuration of Client and SIP trunks with peer Client / SIP proxy servers
  • Coordination with Carriers, vendor, OEM, Client technical Team for new deployment or upgradation
  • Capacity planning, handle device lifecycle and vulnerability management
  • Fundamental knowledge of Cisco Unified Communication Applications: CUCM, CUC,
  • IMP and Cisco VoIP Protocols: SIP, MGoogle Cloud Platform, H323,
  • Strong verbal and written communication, consulting, and relationship building skills with ability to work autonomously and thrive in a transformational environment
  • Ability to identify, prioritize, and drive service improvement opportunities.
  • Location: RTP, NC; Austin, TX; San Jose, CA
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