Overview
On Site
Depends on Experience
Contract - W2
Skills
Network Protocols
Switches
Lifecycle Management
Network
Routing
TCP/IP
Desktop Support Engineer
Job Details
Primary Skillset:
- Good Knowledge on Routing, Switching and other network Protocols
- Good Knowledge on ticketing
- Implement network changes during appropriate change windows (after hours)
- Create network changes as required by ticketing system per incident
- Perform LCM (Lifecycle Management) functions
- Perform Vulnerability Management functions
- Identify proper escalations associated with incidents as they occur
- Follow change and engineering standards documentation
- 1-3 years of experience in IT monitoring or system administration, with hands-on experience using LogicMonitor or similar monitoring tools.
- Strong understanding of network protocols (TCP/IP, SNMP, HTTP, etc.), infrastructure components (servers, databases, networks), and RESTful API.
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