Desktop Support Engineer

  • Dallas, TX
  • Posted 19 hours ago | Updated 19 hours ago

Overview

On Site
Depends on Experience
Contract - W2

Skills

Network Protocols
Switches
Lifecycle Management
Network
Routing
TCP/IP
Desktop Support Engineer

Job Details

Primary Skillset:

  • Good Knowledge on Routing, Switching and other network Protocols
  • Good Knowledge on ticketing
  • Implement network changes during appropriate change windows (after hours)
  • Create network changes as required by ticketing system per incident
  • Perform LCM (Lifecycle Management) functions
  • Perform Vulnerability Management functions
  • Identify proper escalations associated with incidents as they occur
  • Follow change and engineering standards documentation
  • 1-3 years of experience in IT monitoring or system administration, with hands-on experience using LogicMonitor or similar monitoring tools.
  • Strong understanding of network protocols (TCP/IP, SNMP, HTTP, etc.), infrastructure components (servers, databases, networks), and RESTful API.
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