Remote: Senior UX Researcher

Overview

Remote
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Able to Provide Sponsorship

Skills

UX
R
Salesforce

Job Details

Job Description - Keep the user at the center of our designs - Work closely with the UX team and product owners to turn findings into great user experiences. - Responsible for user research studies, directly impacting design strategies and applications. - Able to create & run multiple types of user tests, analyze the collected data, and present the results. - Recommendations and meaningful user insights to all organizational levels with the highest quality. - The ability to support interaction design and prototyping.

Qualifications Required: - A solid grasp of user-centered design, testing methodologies and usability. - 6+ years of experience. - 20% travel - Demonstrable user impact and influence on product experience. - Research including user personas, surveys & journey maps. - Planning and executing research projects, drawing on research from various areas of the business: analytics, customer insight, support, account managers. - Identify the proper research methods based upon product phase and timeline. - Recruit test participants and manage participant scheduling. - Create test criteria and run usability study sessions. - Experience in qualitative and quantitative results impacting product strategy. - Partner with UX team and product managers to understand detailed requirements. - Involve team in your research sessions to ensure its effectiveness. - Lead the effort to share user data and insights across the organization to build a culture of user-centered design. - Develop research reports with clear and actionable recommendations. - Effectively and creatively communicate research and play a key role in stimulating designs for the product. - Familiar with testing methods including online remote, phone interview, surveys and focus groups and ability to introduce additional methods into our projects. - Be passionate about all things UX Ability to communicate design processes, ideas, and solutions clearly and effectively to stakeholders, teams, and users. Desired: - Coding/Programming Skills such as R - Mixpanel and Salesforce software experience - Experience in healthcare

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