UI/UX Designer

Job Title: UI/UX Designer

Role Overview

We are seeking a highly skilled UI/UX Designer to enhance the accessibility, usability, and responsiveness of enterprise eligibility systems. This role requires a strong background in user-centered design, collaboration with cross-functional teams, and the ability to translate complex requirements into intuitive and accessible digital experiences.

Key Responsibilities

• Lead user research and journey mapping to uncover insights and identify opportunities for improvement.

• Design wireframes, prototypes, and visual hierarchies aligned with accessibility guidelines and branding standards.

• Conduct usability testing and apply best practices in responsive design and SEO optimization.

• Collaborate with cross-functional teams to apply industry best practices in design.

• Facilitate discovery workshops, feedback sessions, and sprint planning to ensure design solutions align with business goals.

• Leverage design tools such as Figma, Adobe XD, Sketch, and Hotjar to create and iterate on user experiences.

• Design interfaces for AI/ML systems, focusing on explainable AI (XAI) and human-AI interaction principles.

• Develop solutions for complex systems with regulatory or rule-based business logic, particularly in government, healthcare, or finance.

• Create clear and effective data visualizations for complex datasets and AI insights.

• Advocate for user-centered design and accessibility (WCAG and related standards).

• Communicate design concepts effectively to technical and non-technical stakeholders.

Bonus: Experience with eligibility determination systems or similar rule-based, data-intensive platforms.

Candidate Skills and Qualifications

Minimum Requirements:

• 4+ years hands-on experience designing UI/UX for enterprise systems using Figma, Adobe XD, Sketch, or similar tools.

• 4+ years experience collaborating with technical and business teams, ensuring solutions align with accessibility and branding standards.

• 4+ years applying UX principles (hierarchy, contrast, alignment) in responsive and accessible design.

• 4+ years creating wireframes and prototypes supporting Agile development cycles.

Preferred Qualifications:

• 5+ years experience designing visual diagrams and narratives (e.g., workflows, timelines, system architecture).

• 3+ years experience facilitating workshops and stakeholder feedback sessions.

• Bachelor s degree in Graphic Design, HCI, Computer Science, or related field (or equivalent experience).

• Strong ability to manage multiple design streams across concurrent projects.