Overview
On Site
USD 157,600.00 - 216,700.00 per year
Full Time
Skills
Artificial Intelligence
Customer Relationship Management (CRM)
Blaze
Value Engineering
API
SAP BASIS
ARM
Customer Experience
Salesforce.com
FOCUS
Backend Development
Collaboration
DevOps
Software Development
Data Structure
Algorithms
Computer Science
Design Patterns
Software Engineering
Supply Chain Management
Continuous Delivery
Testing
Continuous Integration
Continuous Integration and Development
Git
Perforce
Jenkins
Docker
Grafana
Object-Oriented Programming
Python
mvc
Java
Spring Framework
Real-time
Agile
Scrum
Lean Methodology
Management
Publishing
Internationalization And Localization
Cloud Architecture
Load Balancing
Computer Networking
Data Storage
Caching
Debugging
Customer Facing
DITA
XML
IaaS
Amazon Web Services
Google Cloud Platform
Google Cloud
Microsoft Azure
HTML
Cascading Style Sheets
JSON
JavaScript
Job Details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Software Engineering
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Sr. Software Engineer, Content Experience
Office hybrid in San Francisco or Seattle
Description
The Content Experience (CX) group is responsible for the authoring and maintenance of world-class product knowledge information for Salesforce's suite of products. From help topics to API references to Trailhead courses, hundreds of CX creators produce the best content in the industry, and they need world-class technical infrastructure to match, in order to deliver content at scale on a daily basis.
CX Technologies is the technical arm of the larger CX group, and we are looking for a Sr. Engineer to come on board and help us fulfill our vision of enabling frictionless, delightful experiences for all phases of the author and content lifecycles. Or, using words in simple terms, we want Salesforce writers and content to have the best lives ever, and we want your help to make that a reality.
This position is on our Content Platform scrum team, which delivers enterprise-class tools, services, and infrastructure that allow Salesforce content producers to create fun and engaging learning experiences for our customers. As a key engineering partner, you will be responsible for helping to architect, build, test, maintain, and expand the technical capabilities of our infrastructure using multiple technologies with a focus on DevOps and backend development. You will work on every part of our technology stack, including integration with other systems. You will collaborate in a dynamic environment with other engineers, product managers, technical program managers, and more to move our product vision forward, and have fun while doing it. This position is a great balance of working for a large, established company, while still getting the individual support you need for growing your personal and professional self. Lastly, you will need to understand the massive importance of building and maintaining authentic, positive relationships with your team members and stakeholders.
Required Skills
Preferred Skills
Prior experience with ...
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.
For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.
Job Category
Software Engineering
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Sr. Software Engineer, Content Experience
Office hybrid in San Francisco or Seattle
Description
The Content Experience (CX) group is responsible for the authoring and maintenance of world-class product knowledge information for Salesforce's suite of products. From help topics to API references to Trailhead courses, hundreds of CX creators produce the best content in the industry, and they need world-class technical infrastructure to match, in order to deliver content at scale on a daily basis.
CX Technologies is the technical arm of the larger CX group, and we are looking for a Sr. Engineer to come on board and help us fulfill our vision of enabling frictionless, delightful experiences for all phases of the author and content lifecycles. Or, using words in simple terms, we want Salesforce writers and content to have the best lives ever, and we want your help to make that a reality.
This position is on our Content Platform scrum team, which delivers enterprise-class tools, services, and infrastructure that allow Salesforce content producers to create fun and engaging learning experiences for our customers. As a key engineering partner, you will be responsible for helping to architect, build, test, maintain, and expand the technical capabilities of our infrastructure using multiple technologies with a focus on DevOps and backend development. You will work on every part of our technology stack, including integration with other systems. You will collaborate in a dynamic environment with other engineers, product managers, technical program managers, and more to move our product vision forward, and have fun while doing it. This position is a great balance of working for a large, established company, while still getting the individual support you need for growing your personal and professional self. Lastly, you will need to understand the massive importance of building and maintaining authentic, positive relationships with your team members and stakeholders.
Required Skills
- 5+ years of professional DevOps and software development experience
- A solid understanding of data structures, algorithms, computer science fundamentals, design patterns, and object-oriented programming methodologies
- A solid understanding of professional software engineering best practices including code standards, reviews, SCM, CI/CD, build processes, and testing
- Experience with continuous integration (Git, Perforce) and continuous deployment (Jenkins, Spinnaker)
- Experience with containerization using Docker
- Experience with monitoring, alerting, and logging tools (Grafana, Prometheus, AWS CloudWatch, PagerDuty)
- Experience with at least one object-oriented programming language (Python, Java)
- Experience with MVC Frameworks like Java Spring
- Participate in the team's support rotation to address complex problems in real time and keep services operational and highly available
- Agile/Scrum/Lean development methodology experience
- A related technical degree required
- Excellent verbal, written, and emotional intelligence skills
- Excellent time-management skills
- A collaborative work style
- Able to work in a rapidly changing technical environment with shifting priorities
- Able to perform effectively with international teams
Preferred Skills
Prior experience with ...
- ... content-publishing systems in large-scale, global environments, with localization into multiple languages, and deployments of multiple formats to multiple end points
- ... private and public cloud architecture design, infrastructure, distributed systems, load balancing, networking, massive data storage, caching (CDN), and security
- ... analysis and debugging of customer-facing products
- ... content-authoring software, such as Oxygen
- ... structured content data formats such as DITA XML or Markdown
- ... IaaS offerings, such as AWS, Google Cloud Platform, or Azure
- ... web technologies such as HTML, CSS, JSON, and JavaScript
- ... managing systems with 24x7 availability
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.
For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.