Fidelio Admin (FLEX)

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
No Travel Required

Skills

Fidelio Admin (FLEX)
Micros
Simphony
Apass
Embarkation
Gangway Security

Job Details

Fidelio Admin (FLEX)

100% Remote

12+ Months

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Basic Purpose: Responsible for application, operational, and technical support for back office applications onboard the vessels and across all brands. Provides thought leadership and day to day operational support for research and development and new technology rollouts to the ships. Expected results include implementation of system enhancements, internal/external development and support efforts, and support of the shipboard lab environment.

Position Responsibilities:

  • Provide varying levels of production support for the following applications: Fidelio, Micros, Simphony, Apass, Embarkation, Gangway Security, other Point of Sale Systems, VING, Avero, Mobile Applications, Key Cards, and RFID.
  • Work in all phases of project development and deployment: Initiation, Planning, Executing, and Closing.Lead shipboard projects (upgrades, dry docks, NewBuilds, enhancements), requiring server/application builds in our lab environments and on site shipboard deployments. Responsible for day to day operations of shipboard Lab and testing environments. Work with teams responsible for equipment and associated processes.
  • Participate in the research, planning and implementation of technical solutions that will meet present and future systems needs of regional shoreside offices and shipside departments within the context of corporate needs and goals.
  • Maintain a high level of expertise with back office applications in the cruise and hospitality industries. Seeks the most effective alternatives to present to executives in order to meet the needs of the business and the ships.
  • Perform other job related functions as assigned.

Best Regards,

Somesh

Regional Manager (Econosoft, Inc)

W:+ EXT: 4411 | F:+ Email:

Website: | Hangout :

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