Overview
Skills
Job Details
Title: ServiceNow CMDB Specialist/ Architect
Location: Charlotte, NC / Dallas, TX/ NBOK, NJ
Job Description:
**Job Summary:**
The ServiceNow CMDB Specialist will be responsible for the implementation, configuration, and ongoing management of the Configuration Management Database (CMDB) within the ServiceNow platform. This role ensures the integrity and accuracy of the CMDB, providing a reliable source of information for IT assets and their relationships. Experience with Business Continuity Management (BCM) within ServiceNow is preferred, providing an added advantage in integrating BCM strategies with CMDB data.
**Qualifications:**
- Bachelor s degree in Information Technology, Computer Science, or a related field.
- 10+ years of experience in configuration management or a related discipline.
- Proficiency with the ServiceNow platform, specifically the CMDB module.
- Experience with Business Continuity Management (BCM) within ServiceNow is preferred.
- Strong data management and analytical skills.
- Excellent problem-solving and decision-making skills.
- Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels.
- Knowledge of ITIL practices and standards.