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Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran-owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you’re aiming to work with a Fortune 500 company or a small business, we’ve got you covered.
Our core values—integrity, investment, and innovation—drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work-life balance and personal growth. Our cutting-edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward-thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Summary: The Traffic Management Operator is responsible for ensuring safe and efficient traffic flow by monitoring roadways, detecting and responding to traffic incidents, and managing congestion. This advanced-level role requires the operator to work with minimal supervision and utilize a variety of computer-based traffic management systems.
Responsibilities:
- Perform advanced-level traffic management functions with minimal supervision.
- Operate traffic management systems to manage roadways and improve traffic conditions.
- Monitor roadways using surveillance cameras and detection systems.
- Oversee all traffic devices and computer equipment associated with the traffic system.
- Maintain advanced knowledge of traffic equipment, computers, and software.
- Utilize traffic equipment to manage incidents and improve travel time and safety.
- Ensure accuracy of messages displayed on DMS and 511 systems.
- Enter incident information into computer systems using traffic software.
- Familiarize with roadways and understand the purpose and location of traffic devices.
- Alert operator staff to new and existing memos.
- Use SOG to detect, dispatch, monitor, and document roadway incidents.
- Coordinate with highway patrol, law enforcement, and other traffic management centers for incident management.
- Dispatch and assist Service Patrols as needed.
- Perform other duties as assigned.
Qualifications:
- Experience in dispatch or call center environments is a plus.
- Ability to work under minimal supervision and follow established procedures.
- Strong communication skills for coordinating with various agencies and teams.
- Proficiency in using computer-based traffic management software.
- Willingness to work evening shifts as specified.
-Wednesday at 4:30 P.M. until Midnight
-Thursday evening at 2:00 P.M. until Midnight
-Friday evening at 2:00 P.M until Midnight
-Saturday evening 2:00 P.M. until Midnight
#L1-Onsite
Why Work with Us
At Cook Systems, we don’t just offer jobs—we build futures. Our team is the heart of everything we do, and we’re committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here’s what you can look forward to:
- Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation’s largest networks, you’ll get the care you need for yourself and your family—wherever life takes you.
- Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
- Flexibility for Life’s Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
- Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you’re covered when it counts.
- Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you’re not just another employee—you’re a vital member of our team. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let’s build the future together at Cook Systems.
#IND1 #LI-CS1