Salesforce Architect

Position: Salesforce Architect

Duration: 22 Months

Location: Carson City, Nevada (Work Mode: 10% onsite/90% offsite)

Operational Support Technical Lead

Program Overview

The Nevada Department of Motor Vehicles (DMV) is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. DMV is emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the "North Star" for all efforts.

The program comprises six key initiatives, with a multi-year phased implementation through June 2029:

1) Program Organization.

2) Compliance & Enforcement Services.

3) Data Migration.

4) Financial Services.

5) Licensing & Credentials.

6) Titling & Registration.

A new system to support all DMV services is being built using Salesforce, integrated with a number of other technologies.

Responsibilities:

This individual provides leadership to the other developers, focused on the ongoing support and enhancement of a complex multi-platform solution built on Salesforce, Mulesoft, and AWS. They are senior in their technical capability and extremely capable in guiding problem definition, root cause analysis and solutioning. They are accountable for the velocity of their builds, staffing and development of a team that will be constantly evolving due to the newness of the technology and escalations as everyone gets familiar with the new system solution ecosystem. They partner well with the Product Owner(s) and Solution Owner to understand the customer perspective and requirements for the build. They lead uncompromised design and code reviews. They work with quality assurance team members to build quality and privacy protections into the product as part of the development cycle.

This individual will be well-versed in Agile development practices, DevOps protocols and will possess technical depth in engineering principles and Salesforce development. They will be a seasoned engineer trained and certified within Salesforce and with prior experience with other cloud tools such as AWS and Mulesoft. They will lead a team of developers operating within an Agile Delivery Methodology, delivering against tickets which will include defects, enhancements, and security and privacy needs.

Specific responsibilities are:

• Manage the technical delivery of custom development, integrations, and data migration elements of the Salesforce implementation
• Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well-architected solutions that best leverage the existing platform within the architectural landscape
• Lead technical design sessions; architect and document technical solutions aligned with business objectives; identify gaps between current and desired end-states
• Follow and help define coding standards, focusing on code stability and functionality. Lead code reviews during projects to ensure quality and appropriate design patterns are followed

Required Qualifications:

• Hands-on experience architecting technical Salesforce and cross-platform solutions
• Expert level understanding of the Salesforce product suite, including Sales, Service, and Experience Clouds
• Understanding of systems architecture and ability to design scalable performance-driven solutions , keeping accessibility a primary focus
• Understanding of key design patterns, large data volume limitations and best practices with a clear understanding of governor limits
• Understanding of data sharing and visibility considerations and how these play into platform security architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Understanding of environment management, release management, code versioning best practices, and deployment methodologies (DevOps)
• Background in design/development of large web-based or client server systems, or complete software product lifecycle exposure
• Knowledge of object-oriented analysis and design and database design
• Experience providing guidance, coaching, mentoring, and day-to-day direction for project teams
• Salesforce Platform Developer 1 (PD1) certification or equivalent experience
• Salesforce Experience Cloud Consultant certification or equivalent experience
• Expert in Lightning Design System and Lightning Web Components
• Responsive Design web development with HTML, CSS, JavaScript, React, and design systems such as SLDS, Bootstrap, and Material Design
• Proficient in Salesforce development, including Salesforce CLI (DX IDE), migration tools, SOSL, SOQL, web services, pp builder, and Experience Builder

Preferred (Not Required) Qualifications:

• Platform Developer II (PD2) and JavaScript certifications
• Knowledge of data integration tools (especially Mulesoft), experience integrating Salesforce with different business systems (AWS, Box, ABBYY, Clariti), and developing Apex web services
• Omnistudio and Flow experience
• Mulesoft experience and integration design patterns