Overview
On Site
$Open
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
100% Travel
Skills
Product Design
Mapping
Data Flow
Research
Mentorship
Collaboration
User Experience
Leadership
Supply Chain Management
Logistics
Systems Architecture
Workflow
Service Design
User Research
Usability Testing
Facilitation
Design Review
UI
Enterprise Resource Planning
SaaS
Coaching
Job Details
Position: UI/UX product Designer
Location: Charlotte, NC
Duration: Contract opportunity
Job Description:
- Lead end-to-end Service Design (20-30%) and Product Design (70-80%) efforts across a suite of products
- Conduct ecosystem-level mapping, current-state and future-state journey design, and develop UX/UI designs that help users achieve their tasks
- Identify system dependencies, data flows, and user pain points
- Translate research and operational insights into intuitive product experiences
- Collaborate with operators, SMEs, and users to deeply understand workflows and challenges
- Partner with Product and Engineering to define problems and features aligned with business and user needs
- Mentor and coach 1 3 designers, promoting design excellence through feedback and critique
- Facilitate cross-functional workshops to drive collaboration and alignment
- Translate high-level service designs into hands-on UI work in Figma
- Clearly document and communicate design decisions to stakeholders
What You'll Need to Have:
- 7+ years of experience in Product, UX, or Service Design with at least 1-2 years in a design leadership role
- Demonstrated experience in operations-heavy environments (supply chain, food tech, logistics)
- Strong product thinking with ability to navigate user needs, business logic, and system architecture
- Proven experience designing for enterprise platforms or SaaS products with complex workflows
- Proficiency with Figma and service design toolkits (e.g., journey maps, service blueprints)
- Skilled in leading user research such as field observations, interviews, and usability testing
- Comfortable facilitating design reviews and collaborative sessions
- Strategic systems thinker with hands-on UI design capabilities
- Collaborative, human-centered problem solver who thrives in evolving product environments
- Familiarity with complex ERP or Enterprise SaaS tools
- Experience coaching designers or contributing to design team structure and design process is a plus
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