Overview
On Site
USD 33.00 - 38.00 per hour
Full Time
Skills
Technical Support
Tier 1
Help Desk
Backup
Cabling
Camera Operations
Operating Systems
Sass
Inventory
Asset Management
Procurement
User Guides
Skype
Audiovisual
AV
Computer Hardware
Ubuntu
Linux
Communication
Management
Training
OS X
Microsoft Windows
JIRA
Slack
Gmail
Laptop
Videoconferencing
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
This position will provide help desk and technical support:
Provide technical assistance to staff, contractors and interns.
Manage the technical support ticketing queue and escalate as needed.
Respond to and solve "Tier 1 and 2" help desk tickets.
Includes topics like basic troubleshooting, driver installation, backup
instruction, AV cabling, camera operation.* details below
Basic troubleshooting of MacOS operating systems.
Google Enterprise support
SasS support (Jira, Google Workspace, Slack, JAMF, OKTA)
Inventory and Asset Management, Procurement support
Responsible for end-user documentation for technical or repetitive tasks, such as
Google Hangout, Skype, AV infrastructure use, conference room use, and
speakerphone setup.
Manage Hardware Donation program
Qualifications Required
"Power-User" understanding or better of Mac OS X and Ubuntu Linux Operating
Systems.
Service-oriented approach: able to anticipate, understand and meet the needs of
professionals.
Excellent verbal and written communication skills; ability to communicate with
non-technical users.
Ability to successfully manage multiple priorities including urgent tasks.
Be comfortable in a highly collaborative, consensus-oriented environment.
Proven ability to work well on a team, take instruction, and learn from mistakes.
Must be able to lift 20 lbs or more. (Accommodations can be made should this be an
issue.)
Skills
Mac Os, Jira, Okta, Google Workspace, Slack
Additional Skills & Qualifications
Environment is 70% Mac and 30% Windows.
500 + users in the company. They are global company with offices in the UK, Singapore.
They are looking to bring on a junior to mid level Mac Desktop resource.
Someone with the willingness to learn. Strong technical aptitude.
Teck Stack: JAMF, Jira, OKTA, Slack, Google shop, Gmail
Laptop Setup, Laptop Swaps, E-Waste. Imaging.
Google for video conferencing.
6-12-month contract.
3-4 days onsite 1 day remote.
A few projects in the pipeline this person will be able to assist with.
Pay and Benefits
The pay range for this position is $33.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in San Francisco,CA.
Application Deadline
This position is anticipated to close on Jul 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This position will provide help desk and technical support:
Provide technical assistance to staff, contractors and interns.
Manage the technical support ticketing queue and escalate as needed.
Respond to and solve "Tier 1 and 2" help desk tickets.
Includes topics like basic troubleshooting, driver installation, backup
instruction, AV cabling, camera operation.* details below
Basic troubleshooting of MacOS operating systems.
Google Enterprise support
SasS support (Jira, Google Workspace, Slack, JAMF, OKTA)
Inventory and Asset Management, Procurement support
Responsible for end-user documentation for technical or repetitive tasks, such as
Google Hangout, Skype, AV infrastructure use, conference room use, and
speakerphone setup.
Manage Hardware Donation program
Qualifications Required
"Power-User" understanding or better of Mac OS X and Ubuntu Linux Operating
Systems.
Service-oriented approach: able to anticipate, understand and meet the needs of
professionals.
Excellent verbal and written communication skills; ability to communicate with
non-technical users.
Ability to successfully manage multiple priorities including urgent tasks.
Be comfortable in a highly collaborative, consensus-oriented environment.
Proven ability to work well on a team, take instruction, and learn from mistakes.
Must be able to lift 20 lbs or more. (Accommodations can be made should this be an
issue.)
Skills
Mac Os, Jira, Okta, Google Workspace, Slack
Additional Skills & Qualifications
Environment is 70% Mac and 30% Windows.
500 + users in the company. They are global company with offices in the UK, Singapore.
They are looking to bring on a junior to mid level Mac Desktop resource.
Someone with the willingness to learn. Strong technical aptitude.
Teck Stack: JAMF, Jira, OKTA, Slack, Google shop, Gmail
Laptop Setup, Laptop Swaps, E-Waste. Imaging.
Google for video conferencing.
6-12-month contract.
3-4 days onsite 1 day remote.
A few projects in the pipeline this person will be able to assist with.
Pay and Benefits
The pay range for this position is $33.00 - $38.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in San Francisco,CA.
Application Deadline
This position is anticipated to close on Jul 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.