Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 month(s)
No Travel Required
Skills
Quality Assurance
PowerShell
Intune
Active Directory
Desktop Support
Office 365
Entra ID
Customer Service
Endpoint Migration
Quest ODM
Windows Troubleshooting
iOS Troubleshooting
Job Details
Requirements:
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3 or more years of experience in endpoint and user migration activities.
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Proficiency in Microsoft Intune, Office 365, and Entra ID environments.
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Experience with specialized migration tools such as Quest ODM and PowerShell scripting.
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Experience in providing desktop computing support services in a corporate environment.
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Experience with Microsoft Windows OS and core application troubleshooting techniques.
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Experience with post-migration quality assurance and service verification processes.
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Excellent verbal and written communication skills.
Responsibilities:
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Execute device and user account cutover using provided migration tools and scripts.
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Perform post-migration quality assurance to verify key software and services functionality.
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Provide immediate desktop and basic application support to end users after migration.
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Identify and escalate complex or severe technical issues to migration team leadership.
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Complete detailed intake forms documenting user and device usage information.
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Maintain a professional demeanor and productivity during technical challenges.
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Work collaboratively with the team to achieve migration targets efficiently.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.
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