SAP Program Director Warranty Management & Subscription-based warranty

Overview

Remote
$180,000 - $270,000
Full Time

Skills

OTC
Warranty Management

Job Details

Job Title: SAP Program Director Warranty Management & Subscription-based Warranty

Location: United States Fully Remote
Job Type: Full-Time position

Job Summary:

We are seeking a highly experienced SAP Program Director with specialized expertise in warranty management and subscription-based warranty programs. The ideal candidate will have hands-on experience in SAP (ECC or S/4HANA), particularly in the Aerospace & Defense (A&D) industry or similar sectors, and a proven track record of delivering large-scale transformation programs.

Key Responsibilities:

  • Lead large, global SAP consulting-led Order-to-Cash (OTC) transformation programs.

  • Design and deploy SAP warranty solutions including any necessary enhancements.

  • Oversee subscription-based warranty programs: eligibility verification, agreement preparation, contract management in SAP.

  • Guide business stakeholders towards optimal SAP solutions by translating business needs into technical requirements.

  • Ensure seamless integration between Sales and other functional areas such as production, logistics, and material movement.

  • Provide hands-on leadership when required and mentor junior team members.

  • Leverage accelerators, assets, and best practices to drive program success.

  • Lead proposal and business case development; support pre-sales activities as needed.

Required Qualifications:

  • Hands-on experience with SAP warranty management, including subscription-based models.

  • Experience with A&D industry or related sectors is a must.

  • Minimum two (2) customer deployments with references.

  • Proven ability to manage transformational ERP initiatives (at least 5 full life cycle implementations).

  • Minimum 10 years of ERP consulting or industry experience.

  • Experience managing teams of 20+ resources.

  • Strong understanding of S/4HANA OTC configuration, business benefits, and industry-specific KPIs.

  • Demonstrated experience in proposal and business case development (6+ years).

  • Willingness to travel up to 100%.

  • Bachelor s degree or equivalent required.

Preferred Skills:

  • Strong client-facing communication and relationship management skills.

  • Ability to articulate the business value of SAP transformations to senior stakeholders.

  • Familiarity with integration of service management and aircraft maintenance processes.

  • Sales experience within a consulting or ERP services environment.

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